# TorQi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TorQi Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/10044054/TorQi --- # TorQi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) TorQi ## What is TorQi? TorQi is an AI voice agent platform for automotive repair and dealership facilities, managing inbound calls 24/7. It handles appointment scheduling, customer intake, and lead qualification without staff involvement. TorQi answers calls, collects customer and vehicle information, asks diagnostic questions, and books appointments directly into shop management systems. It determines if issues need emergency towing or routine service, scheduling based on bay and technician availability in real time. As a fully managed service, TorQi creates custom AI agents tailored to each facility's services, hours, and scheduling preferences. It integrates with existing systems and deploys within 24 hours, with setup and configuration managed by TorQi's team. The system captures after-hours calls, sends appointment confirmations, and scales across single or multi-location operations while maintaining consistent intake processes. Optimizations occur automatically as part of the managed service model. ## What is TorQi used for? [Telephony](https://www.capterra.com/telephony-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TorQi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.torqi.ai/&name=TorQi) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Disposition Track and report on call outcomes Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance TorQi 13 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Schedules callback times Use AI to generate content in the form of text, images, videos, etc. Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response View and track pertinent metrics to find patterns and gain insights from data Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan $500.00 Flat Rate,Per Month It includes: - 1 AI voice agent, fully built and configured by TorQi - 24/7 call answering - Appointment scheduling and confirmations - Basic FAQ handling (hours, location, services offered) - Message taking and staff notifications - Call recordings with monthly summary report - Standard phone system integration - Integrations with Tekmetric, Shop-Ware, and Mitchell 1 - Onboarding support and go-live testing Growth Plan $900.00 Flat Rate,Per Month It includes: - Everything in Starter, plus: - Appointment rescheduling and cancellations - Service intake qualification (vehicle issue, year/make/model capture) - Intelligent call routing with urgent calls escalated to a human - Outbound appointment reminders - Bilingual support (English + Spanish) - Weekly performance reports - Dedicated account manager with monthly check-in Pro Plan $1,500 Flat Rate,Per Month It includes: - Everything in Growth, plus: - Outbound recall and declined service campaigns - Review solicitation after completed repairs - Custom AI workflows tailored to shop processes - Multi-line / multi-location support under one account - Priority support with 4-hour response SLA - Bi-weekly performance reviews with account manager - Quarterly strategy sessions to optimize call scripts and workflows Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.