# chatly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about chatly Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10044065/chatly --- # chatly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) chatly ## What is chatly? Chatly is an AI chatbot builder that helps teams create and deploy conversational agents on websites. It supports multiple AI models like GPT-4o, Claude 3.5 Sonnet, and Gemini, offering flexibility based on task needs. The platform includes a retrieval-augmented generation knowledge base, enabling teams to upload PDFs, scrape URLs, or import sitemaps to train chatbots on proprietary content for accurate, document-based responses. Chatly features lead capture tools that sync visitor data with CRM systems via webhooks and offers human handoff capabilities, allowing live agents to join conversations in real-time through an inbox dashboard. Analytics track key metrics like response times and lead conversions, while security features include role-based access controls, domain allowlists, and GDPR-compliant data exports. The chatbot widget is easily embedded on websites with a single script tag and offers branding customization options. ## What is chatly used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for chatly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://chatlyweb.com&name=chatly) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Generative AI Use AI to generate content in the form of text, images, videos, etc. Lead Capture Automatically identify and save contact information of potential customers chatly 9 features Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Provide online support for your customers through live chat or help desk functionality Used as a promotional or demonstration tool in sales and marketing presentations Use AI to generate content in the form of text, images, videos, etc. Automatically identify and save contact information of potential customers Ability to chat online in real time Process and analyze human language in text or audio form Copy on the page or chat window encouraging the user to engage with the chat option Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter Plan $29.00 Flat Rate,Per Month It includes: - 3 chatbots - 5,000 messages/month - 3 knowledge base documents - Widget embed - Basic analytics - Email support Pro Plan $79.00 Flat Rate,Per Month It includes: - 15 chatbots - 50,000 messages/month - Unlimited knowledge base documents - Lead capture & handoff - Webhooks & API access - Priority support Business Plan $249.00 Flat Rate,Per Month It includes: - Unlimited chatbots - 500,000 messages/month - Custom AI models - Single Sign-On (SSO) & audit logs - Dedicated account manager - SLA uptime guarantee Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.