# TASK321 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TASK321 Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/10044160/TASK321 --- # TASK321 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TASK321 ## What is TASK321? TASK321 is a mobile-first field service platform designed for small service businesses that need to stay organized, respond faster, and stop losing jobs. While you're working in the field, calls can come in at the worst moment. TASK321 solves this with a built-in AI call center that answers calls 24/7, captures service requests, and ensures no opportunity is missed. Requests can be instantly organized and shared with your team via WhatsApp. The platform combines job scheduling, technician dispatch, time tracking, payments, and customer communication into one simple workflow. Technicians can clock in/out, log expenses, and update job status directly from their phone. Stripe integration allows on-site payments, improving cash flow. The dashboard gives real-time visibility into jobs, team activity, and business performance. Setup is simple, allowing same-day implementation. ## What is TASK321 used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TASK321?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.task321.com/&name=TASK321) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Generative AI 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Use AI to generate content in the form of text, images, videos, etc. GPS 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices TASK321 21 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track and manage schedules and meetings via an integrated calendar AI-based platform which conducts a conversation via auditory or textual methods Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Manage sending personnel and resources to a site as needed Use AI to generate content in the form of text, images, videos, etc. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Access software remotely via mobile devices Track/log the amount of time employees worked per job using a timer Generate quotes or estimates for customers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Creating, assign, and track jobs and/or tasks for work orders Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial $49/month Plan $49.00 Flat Rate,Per Month It includes: - Mobile-first workflow for owners and technicians. - AI call center answering 24/7 (optional add-on, no pricing details provided). - WhatsApp integration for service requests. - Technician time tracking (clock-in/hours). - Expense tracking. - Stripe payments integration. - Customer relationship management (Smart CRM). - Team accountability and job dispatch. - Setup in minutes. - Integrated system covering jobs, technicians, customers, hours, expenses, and payments. Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SD Sabrina D. owner Construction ### "Everything we need in one place, and much cheaper than what we used before." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2026 It’s been a game-changer. It eliminated the daily chaos of managing our vehicles and jobs. We stopped wasting money on expensive, complicated software and switched to something designed for people who actually work out in the field. It’s simple, affordable, and works perfectly. Pros What did you like most about TASK321?\* It really saves us money and is super easy to use. We run a locksmith business, and we used to pay for three different apps just to manage routes, appointments, and payments. Now, we have everything in a single system. The best part? We replaced our old call center with their AI virtual assistant. It answers calls and notifies us instantly via WhatsApp. Plus, having customer support available in both English and Spanish is a huge advantage for our technicians. It cut our costs immediately. Cons What did you like least about TASK321?\* Since it’s relatively new software, they roll out updates quite frequently. Sometimes a button might move slightly from one day to the next, but that’s a good problem to have since the app keeps improving. Also, their support team responds right away if you get stuck. Switched from [Square Online](https://www.capterra.com/p/275800/Square-Online/) [Corrigo](https://www.capterra.com/p/14544/Corrigo-CMMS-Property-Mgmt/) We used to use three different systems—one proprietary one whose name I can't recall, plus Koriggo and Square—spending $360 a month on software. Now I spend $49, and everything is unified; best of all, the statistics are accurate and really helpful for improving my business. I also switched from a human-staffed call center to an AI-based one; costs dropped from $1,400–$1,500 a month to $200–$250, covering both the subscription and the calls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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