# Call Tracking Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Call Tracking Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more. Source: https://www.capterra.com/p/10044243/Call-Tracking --- # Call Tracking Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Call Tracking ## What is Call Tracking? Call Tracking is marketing analytics software that attributes inbound phone calls to their original sources and campaigns. The platform assigns unique tracking numbers to each campaign, keyword, landing page, or location across paid, organic, or offline channels. Dynamic number insertion displays a unique phone number to each website visitor based on traffic source, such as paid search, social media, or organic visits. A real-time dashboard provides live updates on call volumes, sources, durations, and outcomes. AI capabilities transcribe calls, summarize conversations, and detect caller intent. Multi-location functionality assigns dedicated numbers by region or campaign while maintaining centralized management. The software integrates with CRM systems and analytics platforms through API or webhooks, syncing call data automatically. Tracking numbers forward to existing business lines, SIP trunks, or PBX systems without requiring infrastructure changes. ## What is Call Tracking used for? [Call Tracking](https://www.capterra.com/call-tracking-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Usage Based, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Call Tracking?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.didforsale.com/&name=Call Tracking) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Automatic Call Distribution Distribute/route/connect calls Call Disposition Track and report on call outcomes Caller ID Identify the number and contact information of a caller before answering the phone Call Tracking 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Distribute/route/connect calls Track and report on call outcomes Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Each call is assigned a score based on predetermined criteria, such as the quality of the call or the likelihood of conversion. Provide agents with a typical response for common call subject matter Measure campaign influence through collection of keyword tracking and revenue sources Voice conversion to text Transfers live calls to other agents Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Identify the number and contact information of a caller before answering the phone Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Use AI to generate content in the form of text, images, videos, etc. Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Organize and manage the accomplishments and development of employees or performance of applications or systems Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. ## Pricing Free Trial PYG $15.00 Usage Based,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.