# Solovei Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Solovei Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more. Source: https://www.capterra.com/p/10044324/Solovei --- # Solovei Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Solovei ## What is Solovei? Solovei is AI-powered call analysis software for contact centers, converting speech to text and evaluating conversations against customizable quality criteria. It generates detailed reports with recommendations for operator improvement and automatically processes all calls, eliminating manual sampling. This ensures complete visibility into performance, with a quality dashboard tracking metrics like greeting protocols, script adherence, and problem resolution rates. Operator analytics help managers identify coaching opportunities and performance trends. Solovei allows tailored evaluation checklists and scoring scales, integrating seamlessly via API with minimal setup. Operating as a cloud service, it requires no additional hardware. Supporting over thirty languages with automatic detection, it ensures data security through encrypted transmission and storage, complying with international data protection standards. ## What is Solovei used for? [Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.03 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Solovei?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://solovei.co/&name=Solovei) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic Transcription Use AI to convert voice into text automatically Call Recording Record the audio of phone conversations for quality assurance purposes Call Tracking Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Keyword Filtering Monitor and collect information from social media based on specific keywords Solovei 14 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Use AI to convert voice into text automatically Record the audio of phone conversations for quality assurance purposes Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Assembly of graphs and charts for visualizing and tracking statistics/metrics Monitor and collect information from social media based on specific keywords Allow users to create, edit, and sort multiple notes A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Measures the retention rate and satisfaction of customers. Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Set up connections to third-party platforms to improve business processes ## Pricing Free Trial Business Plan $0.03 Usage Based,Per Month It includes: - Call transcription - Analysis by custom criteria - Integration with Binotel, UniTalk - Analytics and reports - Triggers and notifications - 14 days free trial included ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.