# RespondeYA Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RespondeYA Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10044348/RespondeYA

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# 

 RespondeYA Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

RespondeYA

## What is RespondeYA?

RespondeYA is an AI receptionist that attends your customers by voice and chat 24 hours a day, 7 days a week. It handles calls and messages on WhatsApp, web and Instagram in Spanish, English, French and German, with natural voice and response in under two seconds. It resolves frequently asked questions, schedules appointments and bookings, and captures and qualifies leads so you never miss an opportunity outside business hours. Designed for Spanish SMBs, it includes vertical solutions for hotels (AI phone reception) and clinics. It goes live with no programming, no lock-in contracts, and with data hosted in the EU in compliance with GDPR. With RespondeYA you provide immediate, professional customer service at the cost and effort of a minimal team.

## What is RespondeYA used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€99

Usage Based, Per Month

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Escalation

System alerts about the need to escalate an issue or request

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Code-free Development

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

RespondeYA 19 features

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Use AI to generate content in the form of text, images, videos, etc.

Helps understand a user's intentions/actions

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Analyze and gain insights into data in real-time

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Train your system to interpret and transcribe voice messages

The ability of a bot to respond to user queries in synthesised voice

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## Pricing

Starter Plan

€99.00

Usage Based,Per Month

It includes:

-   1 phone number (new or existing)
-   24/7 service all year round
-   WhatsApp summary after each call
-   Dashboard with calls and transcriptions

Pro Plan

€159.00

Usage Based,Per Month

It includes:

-   Connected agenda and calendar
-   Advanced metrics (origin, language, conversion)

Enterprise Plan

€299.00

Usage Based,Per Month

It includes:

-   Multiple phone numbers and custom integrations (PMS, CRM, channel manager)
-   Priority support with SLA
-   Consultative onboarding with the team

Hotel 360 Pack

€199.00

Usage Based,Per Month

It includes:

-   24/7 telephone reception on the hotel’s current number
-   Web reception by voice (embedded "Talk to LIA" button)
-   Web reception by text chat

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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