# SendGround Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SendGround Software - reviews, pricing plans, popular comparisons to other Logistics products and more. Source: https://www.capterra.com/p/10044370/SendGround --- # SendGround Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SendGround ## What is SendGround? SendGround is a logistics software platform centralizing route optimization, fleet management, billing, and delivery tracking. It integrates with e-commerce systems, Excel files, APIs, and customer portals, using AI to optimize routes and driver assignments based on delivery zones, time windows, vehicle capacity, and driver skills. Drivers use an app for navigation, QR/barcode scanning, digital signatures, photo evidence, and cash-on-delivery processing. Customers receive updates via WhatsApp, SMS, and email with live tracking and ETA. SendGround digitizes processes with GPS timestamps and a conversational AI assistant for order creation, inquiries, and rescheduling. Fleet management includes vehicle capacity limits, driver skills, and schedules. Billing automates rates by zone, priority, and package specs, supporting tiered discounts. Analytics track KPIs, heatmaps, delivery rates, and carbon footprints. ## What is SendGround used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Logistics](https://www.capterra.com/logistics-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $179 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SendGround?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sendground.com/&name=SendGround) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Autonomous Task Execution 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Completes tasks independently without constant human intervention Conversational AI 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Label Printing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. Natural Language Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Quotes/Estimates 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Shipping Labels 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages SendGround 44 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Completes tasks independently without constant human intervention Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Unload incoming material to outbound vehicles with little or no storage between A collection of customer information such as contact details, demographics, previous interactions, etc. Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Management of commercial motor vehicles for work-related purposes Use AI to generate content in the form of text, images, videos, etc. Visualize locations on a map Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Track and manage inventory levels to maintain proper supply Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Process of printing custom labels through various methods. Access software remotely via mobile devices Manage and support multiple locations Process and analyze human language in text or audio form Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Generate quotes or estimates for customers Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track and facilitate returns of products sold Finding the most optimal routes for drivers based on various factors and constraints Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Manage the planning and execution of supply chain activities Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Manage and track operations and inventory within warehouses Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Starter $179.00 Usage Based,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Mercado Turbo](https://www.capterra.com/p/216611/Mercado-Mail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AF Adrian F. CEO Logistics and Supply Chain ### "Excelente herramienta para gestión de entregas y última milla" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 24, 2026 Uno de los aspectos que más valoramos es la facilidad para gestionar pedidos, asignar tareas a los conductores y acceder a información actualizada sobre cada envío. Además, el soporte técnico siempre ha respondido de forma rápida y profesional cuando hemos necesitado asistencia. La implementación fue sencilla y el sistema nos ayudó a mejorar la eficiencia operativa, reducir tiempos administrativos y ofrecer un mejor servicio a nuestros clientes. Pros Utilizamos SendGround diariamente para gestionar nuestras operaciones de última milla y la experiencia ha sido muy positiva. La plataforma es intuitiva, estable y nos permite optimizar rutas, controlar entregas en tiempo real y mantener una comunicación fluida con nuestros clientes. Cons Algunas funcionalidades avanzadas requieren un período de aprendizaje inicial, aunque el equipo de soporte ayuda rápidamente a resolver cualquier duda Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.