# 5S Reviews Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 5S Reviews Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more.

Source: https://www.capterra.com/p/10044453/5S-Reviews

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# 

 5S Reviews Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

5S Reviews

## What is 5S Reviews?

5S Reviews is review management software that automates responses to customer feedback on Google Business Profile. It analyzes past replies to generate responses matching a business's tone and style. Reviews are monitored in real time, with positive feedback receiving automated responses, while others are routed for manual approval. The software includes mobile functionality for approving AI-generated replies via phone. Multi-location management consolidates reviews from various storefronts into a single inbox while maintaining location-specific settings. Review collection tools include QR codes, NFC cards, and automated SMS and email campaigns. Sentiment intelligence identifies customer preferences and areas needing attention. AI visibility tracking monitors mentions across AI search platforms like ChatGPT. Embeddable widgets display live reviews on websites. Instant notifications alert users to new reviews and provide AI-generated response drafts for quick approval or editing.

## What is 5S Reviews used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for 5S Reviews?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://5sreviews.com/&name=5S Reviews)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Media Monitoring

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Negative Feedback Management

Identify, track, and respond to negative feedback

Response Management

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

Automatically monitor and receive alerts for any new online reviews

Review Request

Allows businesses to request reviews from their customers

5S Reviews 9 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Identify, track, and respond to negative feedback

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Allows businesses to request reviews from their customers

Share internal and external reviews on social media platforms

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Set up connections to third-party platforms to improve business processes

## Pricing

Free Trial

Starter

$35.00

Flat Rate,Per Month

Pro

$69.00

Flat Rate,Per Month

Premium

$129.00

Flat Rate,Per Month

Business

$219.00

Flat Rate,Per Month

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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