# ContactSphere AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ContactSphere AI Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10044530/ContactSphere-AI

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# 

 ContactSphere AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ContactSphere AI

## What is ContactSphere AI?

ContactSphere AI is an omnichannel CRM platform that unifies messaging channels like WhatsApp Business, Instagram Direct, and Facebook Messenger into a single inbox, maintaining complete conversation history. Its AI agent analyzes customer intent, qualifies leads, books appointments via Google Calendar, and transfers conversations to human agents when needed. The platform features a Kanban-style sales pipeline, PDF invoice generation with tax calculations, and inventory management for product and service tracking. Lead scoring prioritizes conversations, urgency detection flags time-sensitive inquiries, and AI suggests responses while alerting teams to unanswered leads. Campaign tools support bulk messaging to segmented lists, with CSV import that auto-maps data fields. Data is stored on secure European servers with row-level security, and multi-user access includes role-based permissions for various team roles.

## What is ContactSphere AI used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€89

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

ContactSphere AI 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Visualize and analyze customer experience across all touchpoints and channels

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Protect sensitive data for digital privacy

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Predict future data based on historical data sets

Generate quotes or estimates for customers

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Trial (Free)

€0.00

It includes:

-   100 leads
-   2 users
-   50 AI messages total
-   20 AI lead analyses
-   Pipeline Kanban
-   Clients module
-   Agenda
-   Inventory
-   Automatic IA appointment scheduling

Basic

€89.00

Flat Rate,Per Month

It includes:

-   Up to 3 users
-   1,000 leads
-   WhatsApp Business connected
-   Sales pipeline
-   Appointment management
-   Basic campaigns
-   Email support

Pro

€159.00

Flat Rate,Per Month

Enterprise

€259.00

Flat Rate,Per Month

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

n8n.io](https://www.capterra.com/p/198028/n8n-io/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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