--- title: "FavCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FavCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10044535/FavCRM/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # FavCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) FavCRM ## What is FavCRM? FavCRM is an all-in-one CRM for solo and small service businesses — salons, beauty, fitness, coaches, tutors and clinics. Take paid bookings with deposits on your own page, run a shared WhatsApp/SMS/email inbox, keep your customer list and loyalty, and send invoices — one backend, no marketplace commission, no per-seat fees. Start three ways: a branded booking page, a WhatsApp inbox, or an AI agent. FavCRM is MCP-native, so Claude, Cursor or ChatGPT can operate the CRM through typed, approval-gated tools — an agent can book or draft a message without ever touching your data unsafely. Booking Lite is a flat US$9.90/mo; the WhatsApp CRM starts free, US$19/mo for broadcast + automation; the agentic AI-CRM is from US$49/mo. Real free tier (no card), 14-day trial on paid plans. English and Traditional Chinese. ## What is FavCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FavCRM?[Manage this product listing](https://www.g2.com/products/favcrm/claim_requests/new?auto=true) ## FAQs about FavCRM Overview ### What company size and specific industries is FavCRM built for? FavCRM is designed for businesses of all sizes that operate in Hong Kong and the Asia-Pacific region, especially organizations in WhatsApp-first markets such as Southeast Asia, India, the Middle East, and Latin America. It suits companies serving customers in any industry that rely on cloud-based, multilingual communication. Features and Usability ### What are the key features of FavCRM? FavCRM offers contact management, lead management, lead qualification, and lead generation for tracking prospects through the sales process. It also includes campaign management, email management, email marketing, and email templates, plus interaction tracking, task management, referral tracking, an API, AI Copilot, and generative AI. Pricing ### How much does it cost and what fees or limitations are included? FavCRM offers a free plan for testing the workspace, importing customer records, and using bookings, tasks, invoices, and MCP/API operations. The Starter plan costs $19/month flat rate, the Growth plan costs $49/month flat rate, and Enterprise pricing is not listed. A free version and free trial are available. Getting Started and Support ### What training and onboarding options does FavCRM offer? FavCRM provides documentation for teams that need written reference material during setup and early use. This format supports self-paced review of features, steps, and product details, allowing users to consult guidance as needed while getting started with the software. Getting Started and Support ### What customer support options does FavCRM offer? FavCRM provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. These channels give users several ways to get help and find answers, with self-service resources alongside direct contact options. No reviewer feedback about support experience is available to describe response times or helpfulness. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) FavCRM focuses on other CRM capabilities that reviewers also consider important, including **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep records up to date, helping businesses manage relationships more efficiently and support more consistent follow-up. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information Email Management Manage, store and organize emails within the system or via third-party apps Email Marketing Create and send email blasts/campaigns FavCRM 14 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Referral Tracking: Log and store the source of contacts/leads - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10044535/FavCRM/pricing/) Free Plan $0.00 It includes: - 1 workspace (Starter type) - MCP/API access (1,000 MCP/API calls per month) - Core CRM records and tasks - Starter bookings, invoices, and campaigns - Hosted control plane Starter Plan $19.00 Flat Rate,Per Month It includes: - Production workspace type - 3 team seats - 1 million AI credits monthly - Bookings, CRM, payments, and campaigns - Human approval queue - WhatsApp setup path - Email support Growth Plan $49.00 Flat Rate,Per Month It includes: - Multi-workspace type - Team roles and permissions - Advanced approval policies - WhatsApp, SMS, and email routing - Campaign and revenue reporting - Priority support Enterprise Plan Contact vendor for details It includes: - Custom workspace type - SSO and audit exports - Custom MCP tools - Custom limits and data controls - Multi-brand deployments - SLA and dedicated success - Implementation support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.