# Instant Reply Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Instant Reply Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more.

Source: https://www.capterra.com/p/10044537/Instant-Reply

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# 

 Instant Reply Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Instant Reply

## What is Instant Reply?

InstantReply lets you manage and reply to Instagram, Facebook, and WhatsApp messages from one inbox. It uses AI to reply to comments and DMs, answer questions, and follow up with leads using proven sales flows that help turn conversations into customers. It connects with tools like your CRM, calendar, and Shopify, so you can update customer info, book meetings, and manage orders without leaving the chat. You can also send WhatsApp campaigns through official Meta systems and automatically filter out spam, bots, and unwanted messages. Built to help you handle every message, convert more leads, and get more revenue from the conversations you already have.

## What is Instant Reply used for?

[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$49.17

Flat Rate, Per Year

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

AI Writing Assistant

Generates and edits text using machine learning

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Instant Reply 29 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Generates and edits text using machine learning

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage, organize, and store contact information

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Caters to sales teams

Use AI to generate content in the form of text, images, videos, etc.

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Allow users to create, edit, and sort multiple notes

Adjust communications based on previous interactions or personal preferences

Predict future data based on historical data sets

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Define, track, and/or automate sales activities and sales processes

Automate processes to manage leads, contacts, opportunities and sales activities

Pipeline view and tracking lead status

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Streamlining repetitive tasks and activities through automated and predefined workflows

## Pricing

Free Trial

Free Version

Starter Plan

$49.17

Flat Rate,Per Year

It includes:

-   10,000 AI replies/month across Instagram + Messenger
-   AI reads voice notes and images, escalates when unsure
-   Shopify catalog sync (answers product questions live)
-   Troll Shield blocks abuse before it reaches AI
-   1 team seat
-   Standard support
-   Channels: Instagram + Messenger only

Growth Plan

$107.50

Flat Rate,Per Year

It includes:

-   50,000 AI replies/month across Instagram + Messenger + WhatsApp
-   Elite Sales Framework (Hormozi + Challenger close logic)
-   1 trained AI Brain on your docs, links, FAQs
-   Smart follow-ups, review automation, WhatsApp Flows included
-   5 team seats
-   Priority support
-   Proactive WhatsApp reach: 10,000/month
-   Automation actions: 25,000/month
-   Channels: Instagram + Messenger + WhatsApp

Pro Plan

$290.83

Flat Rate,Per Year

It includes:

-   200,000 AI replies/month across all channels
-   CRM sync with HubSpot, Pipedrive, Notion, Airtable, Zoho
-   Calendar booking inside DMs (no Calendly link)
-   Full API access, signed webhooks, unlimited requests
-   Unlimited team seats
-   Account manager support
-   Proactive WhatsApp reach: 50,000/month
-   Automation actions: 100,000/month
-   Channels: All (Instagram, Messenger, WhatsApp)

Agency Plan

$582.50

Flat Rate,Per Year

It includes:

-   5 isolated client workspaces under one login
-   500,000 AI replies pooled across clients
-   White-label workspace (your brand, your client's workspace)
-   Done-for-you setup on first 2 client workspaces
-   Unlimited team seats × 5 workspaces
-   Dedicated Slack channel support
-   Proactive WhatsApp reach: 250,000 pooled/month
-   Automation actions: 500,000 pooled/month
-   Channels: All (per workspace)

Free Plan

$0.00

It includes:

-   Instagram channel only
-   30 AI replies/month
-   Text only (no voice notes or images)
-   1 team seat
-   Standard support

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Notion](https://www.capterra.com/p/186596/Notion/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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