--- title: "Sift Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sift Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/10044712/Sift/" page_type: "product" language: "en" --- # Sift Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Sift ## What is Sift? Sift is an AI-driven lead qualification platform for estate agents, functioning as a web chat widget that engages website visitors through natural conversations. It asks structured questions about budget, mortgage status, chain situations, and timelines, scoring leads based on buyer readiness and intent. The system matches enquiries to properties using budget, location, and preferences, with listings uploaded via CSV or Excel. Qualified leads receive instant viewing slots, while others get property details and links. Sift ensures explicit consent before collecting personal data, storing it on UK-based infrastructure with deletion options and timestamped consent records. Integration options include web widget deployment, email, SMS, and Zapier. The dashboard provides lead scores, conversation transcripts, contact details, and consent records, with data exportable to CSV. Implementation requires adding a single script tag to the website. ## What is Sift used for? [Lead Capture](https://www.capterra.com/lead-capture-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £149 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sift?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sift.software/&name=Sift) ## FAQs about Sift Overview ### What company size and specific industries is Sift built for? Sift is designed for UK residential estate and letting agencies, from solo agents to multi-branch firms with 1 to 10 users. It is built for owners, branch and sales or lettings managers, and negotiators who need to qualify inbound enquiries around the clock. Features and Usability ### What are the key features of Sift? Sift offers AI and machine learning, including generative AI and natural language processing, for lead qualification and customer segmentation. Core features also include a CRM, chatbot, contact database, lead management, workflow automation, reporting and analytics, dashboards, real-time data, API access, data import/export, multi-language support, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Sift starts at £149 per month for the Starter plan, with a 14-day free trial and a free version available. Growth costs £299 per month, and Scale costs £549 per month. Starter and Growth charge extra for custom agency email domain and branding removal; Scale includes branding removal. Integrations ### Which third-party tools and platforms does Sift integrate with? Sift integrates with Zapier, connecting to thousands of third-party apps through automated workflows and data transfers. This gives Sift users a single integration layer for linking Sift with tools across marketing, operations, and customer management without relying on separate native connectors. Getting Started and Support ### What training and onboarding options does Sift offer? Sift provides documentation and videos to help teams get started. Documentation offers written reference material for setup steps and feature guidance, while videos support self-paced learning with visual walkthroughs of key product functions. Getting Started and Support ### What customer support options does Sift offer? Sift offers email/help desk, FAQ/forum, knowledge base, and chat support. No reviewer feedback is available here to describe response times, helpfulness, or common support issues, so the support experience cannot be assessed from user comments in this dataset. ## Features AI summary Based on 5,440 Artificial Intelligence reviews Capterra data shows that buyers of Artificial Intelligence software rank the following features as their top priorities: - **Generative AI** (**36%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) Sift supports all three features that reviewers rate most highly: **Generative AI**, **Data Import/Export**, and **Natural Language Processing**. Together, these capabilities help businesses create AI-driven content and outputs, move data in and out of the system more easily, and process human language more effectively, allowing teams to work faster and make better-informed decisions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Segmentation Process of dividing customers into groups based on common characteristics Sift 19 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - For Sales Teams/Organizations: Caters to sales teams - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free Trial £0.00 It includes: - 1 user - 500 credits total (credits unify web, email, SMS usage) - All channels capped at 500 credits - 14-point UK lead scoring - UK GDPR consent capture Starter £149.00 Usage Based,Per Month It includes: - 1 user - 5,000 credits/month - Web chat widget, SMS, and Email - 14-point UK lead scoring - Viewing booking - UK GDPR consent capture Growth £299.00 Usage Based,Per Month It includes: - Everything in Starter - 3 users - 15,000 credits/month - Zapier integration (3,000+ apps) - Weekly property portal scraping Scale £549.00 Usage Based,Per Month It includes: - Everything in Growth - 10 users - 45,000 credits/month - Custom email domain included - Daily property portal scraping - White-label widget - Custom alphanumeric SMS sender - 4-hour support SLA - Dedicated onboarding ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.