# AI receptionist Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AI receptionist Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more. Source: https://www.capterra.com/p/10044714/AI-receptionist --- # AI receptionist Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) AI receptionist ## What is AI receptionist? AI receptionist is call management software that handles inbound calls and appointment scheduling. The system answers calls in half a second using voice technology designed to sound conversational. It integrates with calendar and CRM platforms to book appointments automatically and capture caller information. The software supports English and Spanish, triages emergency calls, and answers frequently asked questions through a customizable knowledge base. Features include quote generation, new customer onboarding, and outbound calling to follow up with no-shows. The platform connects with tools like Google Calendar, Outlook, and Slack. It records and transcribes calls with adjustable retention settings. Setup typically takes five to ten business days. ## What is AI receptionist used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $497 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AI receptionist?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://voiceintego.com/&name=AI receptionist) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Autonomous Task Execution Completes tasks independently without constant human intervention Communications Management Record and track all relevant internal and external communications Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Conversational AI Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses CRM Integration Integration with third-party CRM systems Human-in-the-loop (HITL) Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. AI receptionist 13 features Completes tasks independently without constant human intervention Record and track all relevant internal and external communications Track and manage adherence to policies for any service, product, process, or supplier Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Integration with third-party CRM systems Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context. Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Train your system to interpret and transcribe voice messages Addition of necessary external data, applications, tools, or features ## Pricing Free Trial Starter Plan ("Front Desk") $497.00 Flat Rate,Per Month It includes: - 24/7 AI receptionist on one phone number - Appointment booking directly into your calendar - Up to 2 call flows (e.g., new caller + existing customer) - Calendar integration (Google, Outlook, Jobber, or Housecall Pro) - Up to 30 trained FAQs - Call recordings and transcripts (90-day retention) - Email support with a 24-hour response time Professional Plan ("Full Receptionist") $997.00 Flat Rate,Per Month It includes: - Everything in the Starter Plan, plus: - Up to 5 call flows (e.g., new, existing, emergency, quote, reschedule) - Outbound appointment confirmations (2 hours before) - No-show recovery (auto-callback within 30 minutes) - Advanced CRM integration (ServiceTitan, HubSpot, Salesforce) - Up to 100 trained FAQs - Multi-staff calendar routing - Priority support with a 4-hour response time - Monthly performance report - Quarterly script optimization ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.