# itinovo CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about itinovo CRM Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more. Source: https://www.capterra.com/p/10044720/itinovo-CRM --- # itinovo CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) itinovo CRM ## What is itinovo CRM? itinovo CRM manages the entire booking lifecycle for travel agencies — from first client contact to post-trip feedback. The Kanban pipeline tracks leads through six stages (new, quoting, pending, confirmed, travelling, completed). The quote builder creates day-by-day travel proposals with real-time cost, markup, and margin calculations, including automatic VAT under the Tour Operators Margin Scheme. Quotes are generated as branded PDFs and sent to clients via a dedicated portal where they can accept, pay deposits via Stripe, exchange messages, and receive travel documents. Supplier management handles direct suppliers, tour operators, and DMCs with seasonal rates, allotment tracking, and confirmation workflows. Email automations send reminders before departure, follow up on overdue invoices, and request post-trip feedback — all configurable per tenant. The platform supports e-invoicing for IT, FR, DE, and ES. An AI Agent executes tasks via natural language in five languages. ## What is itinovo CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Travel Agency](https://www.capterra.com/travel-agency-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for itinovo CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://crm.itinovo.com/&name=itinovo CRM) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Calendar Management Track and manage schedules and meetings via an integrated calendar Client Management Manage contact details and communication with clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat itinovo CRM 31 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Track and manage schedules and meetings via an integrated calendar Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information A collection of customer information such as contact details, demographics, previous interactions, etc. Track products that are for sale at a reduced price or part of coupon promotions Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Electronically collect payments for goods or services Serves travel agencies Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage and handle various international currencies Manage and support multiple languages Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Pipeline view and tracking lead status Group leads or contacts based on their specific characteristics Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan €49.00 Flat Rate,Per Month It includes: - Pipeline and lead management (list + kanban) - Quote builder with branded PDF (3 modes) - Client portal with online payments - Invoicing + e-invoicing (4 EU markets) - Direct supplier catalog with auto-emails - Support chatbot (knowledge base-powered) Professional Plan €119.00 Flat Rate,Per Month It includes: - Includes all Starter Plan features - Tour Operator and DMC catalog with commissions - Email automations and advanced analytics - Travel documents (roadbook, voucher, contract) - Traveler management and custom fields - Installment plans, commissions, and reconciliation - Priority support Business Plan €199.00 Flat Rate,Per Month It includes: - Includes all Professional Plan features - AI Agent (create invoices, send quotes, search via chat) - Groups and MICE management - Document template library (4 premium designs) - 500 AI actions/month included - Version diff and audit log - Email marketing campaigns with client segmentation - Weekly AI executive summary delivered by email Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.