# Reputation Genius Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Reputation Genius Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more.

Source: https://www.capterra.com/p/10044753/Reputation-Genius

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# 

 Reputation Genius Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Reputation Genius

## What is Reputation Genius?

Reputation Genius is AI-powered reputation management software for home service businesses — HVAC, plumbing, electrical, roofing, landscaping, home cleaning, pest control, garage door, painting, flooring, locksmith, auto repair, dental, and barber shops. The platform combines review management, unified messaging, webchat, CRM, and AI automation in one place. It collects reviews, monitors reputation, and generates AI-driven responses to every review, while private feedback routing gives unhappy customers a direct line to the business before they post publicly. Unified messaging pulls Facebook, SMS, and email into one inbox, webchat converts website visitors into leads around the clock, and the CRM automates follow-ups. It also schedules social posts and integrates with Google, Facebook, and QuickBooks. HIPAA-compliant options are available for dental practices, and DMS integration for auto repair shops. Plans run $97–$497/month with a 14-day free trial and 30-day money-back guarantee.

## What is Reputation Genius used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$97

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for Reputation Genius?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://reputation-genius.com/&name=Reputation Genius)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Automated Responses

Automatic reply functionality for incoming messages

CRM Integration

Integration with third-party CRM systems

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Reputation Genius 14 features

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Integration with third-party CRM systems

Use AI to generate content in the form of text, images, videos, etc.

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Identify, track, and respond to negative feedback

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Allows businesses to request reviews from their customers

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

## Pricing

Free Trial

Essentials Plan

$97.00

Flat Rate,Per Month

It includes:

-   Automated Review Collection
-   Unified Messaging Inbox
-   Webchat Widget
-   CRM with Unlimited Contacts
-   Text-to-Pay Invoicing
-   Up to 3 Team Members

Professional Plan

$297.00

Flat Rate,Per Month

It includes:

-   All Essentials features
-   Unified Online Presence
-   Unlimited Team Members
-   Social Media Planner
-   Advanced Lead Nurturing Workflows
-   AI Employee

Platinum Plan

$497.00

Flat Rate,Per Month

It includes:

-   All Professional features
-   AI Marketing Automation
-   AI Content Creator
-   AI Employee (Advanced)
-   Automated Social Media Posting
-   Advanced Analytics Set-Up

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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