# dolfyn Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about dolfyn Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more.

Source: https://www.capterra.com/p/10044759/dolfyn

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# 

 dolfyn Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

dolfyn

## What is dolfyn?

dolfyn is an AI voice agent software designed to handle inbound calls 24/7. It answers calls instantly, captures caller information, qualifies leads, and routes them to the right team members. Custom-built for each business, dolfyn adapts to specific services, call flow, and operational needs, enabling natural conversations by training on actual offerings and FAQs. The software integrates with platforms like ServiceTitan, Jobber, Google Calendar, HubSpot, and Salesforce to streamline workflows. It allows direct calendar booking, generates call summaries, and routes calls based on team availability. Features include AI-powered website and SMS chat, automated text responses for missed calls, emergency escalation protocols, and Google review requests after jobs. Calls are recorded with searchable transcripts, and weekly human reviews optimize performance. Tailored support to meet business requirements.

## What is dolfyn used for?

[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$179

Other, Per Month

Free trial  
available

Includes Free Version

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Do you work for dolfyn?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dolfyn.ai/&name=dolfyn)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Autonomous Task Execution

Completes tasks independently without constant human intervention

Conversational AI

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

CRM Integration

Integration with third-party CRM systems

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Human-in-the-loop (HITL)

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Inquiry Routing

Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context.

dolfyn 12 features

Completes tasks independently without constant human intervention

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

Integration with third-party CRM systems

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context.

Track interaction history by documenting conversations for contacts

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Process and analyze human language in text or audio form

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Copy on the page or chat window encouraging the user to engage with the chat option

Addition of necessary external data, applications, tools, or features

## Pricing

Free Trial

Starter

$179.00

Other,Per Month

It includes:

-   24/7 call answering
-   Lead qualification
-   Direct calendar booking
-   Instant notifications
-   AI chat automation
-   Dynamic call transfer
-   Emergency escalation
-   Missed call text-back
-   Google review follow-up
-   CRM and calendar sync (ServiceTitan, Jobber, HubSpot, API)
-   Weekly human review and tuning
-   Full transcripts and recordings

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[

Jobber](https://www.capterra.com/p/127994/Jobber/)[

ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[

Salesforce Field Service](https://www.capterra.com/p/153526/Field-Service-Lightning/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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