# ai receptionist Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ai receptionist Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more.

Source: https://www.capterra.com/p/10044787/ai-receptionist

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# 

 ai receptionist Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

ai receptionist

## What is ai receptionist?

ai receptionist is an automated phone answering system for hospitality properties, handling calls 24/7, including overnight, weekends, and holidays. Operating in ten languages, it detects and switches languages mid-conversation as needed. The system addresses guest inquiries such as directions, room availability, rates, check-in/out times, parking, Wi-Fi, pet policies, and late arrival procedures with lockbox codes. It captures booking intent and escalates emergencies to the property owner. Using information provided by the owner, ai receptionist takes messages for questions outside its knowledge base. Calls are recorded, transcribed, and summarized, with booking requests flagged for follow-up. Setup takes about fifteen minutes and integrates with existing phone lines via call forwarding. The system includes automated compliance features for call recording regulations based on state laws.

## What is ai receptionist used for?

[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$44

Flat Rate, Per Month

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Autonomous Task Execution

Completes tasks independently without constant human intervention

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Conversational AI

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Security

Protect sensitive data for digital privacy

Human-in-the-loop (HITL)

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

ai receptionist 10 features

Completes tasks independently without constant human intervention

Track and manage adherence to policies for any service, product, process, or supplier

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Protect sensitive data for digital privacy

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context.

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Process and analyze human language in text or audio form

Train your system to interpret and transcribe voice messages

## Pricing

B&B Plan

$44.00

Flat Rate,Per Month

It includes:

-   Overnight and day-off coverage
-   After-hours and overflow answering
-   Answers only from approved information
-   Call transcripts and AI summaries (optional recordings)
-   Captures booking requests with phone numbers
-   Daily missed-revenue summary
-   1 phone number per property

Motel Plan

$129.00

Flat Rate,Per Month

It includes:

-   All features in the B&B plan
-   24/7 answering (not just overnight)
-   SMS and email follow-ups to guests
-   Custom voice match
-   Owner notifications via text, email, or Slack
-   Up to 3 phone numbers

Hotel Plan

$299.00

Flat Rate,Per Month

It includes:

-   All features in the Motel plan
-   Multi-property switchboard
-   Per-property settings and schedules
-   Priority human review of flagged calls
-   Call quality scoring and guest sentiment analysis
-   Up to 10 phone numbers

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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