# Ben by Ninedix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ben by Ninedix Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10044836/Ben-by-Ninedix --- # Ben by Ninedix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Ben by Ninedix ## What is Ben by Ninedix? Ben is the virtual assistant built specifically for hotels. It answers guest inquiries instantly, in any language, at any hour so hotels stop losing bookings to OTAs just because no one was available to respond. Operating 24/7, Ben detects the guest's language automatically and replies in under 2 seconds in over 30 languages. It integrates with any property management system and booking engine without infrastructure changes, and goes live in under 48 hours. Ben works across all channels website chat and WhatsApp maintaining consistent communication quality everywhere. A real-time control panel lets staff monitor conversations and track performance. Pre-configured with each hotel's specific information, services, and brand voice, Ben communicates naturally never like a scripted bot. It handles check-in questions, room policies, service requests, and upselling opportunities automatically, freeing staff to focus on what matters most. Compatible all types hotels. ## What is Ben by Ninedix used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ben by Ninedix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ninedix.com/&name=Ben by Ninedix) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer Support Provide online support for your customers through live chat or help desk functionality For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Language Detection Identify different languages Ben by Ninedix 11 features Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality Used as a promotional or demonstration tool in sales and marketing presentations Identify different languages Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form See options for potential search queries within the system Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.