# Zaplyx - Atendimento com IA Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zaplyx - Atendimento com IA Software - reviews, pricing plans, popular comparisons to other AI Marketing Tools products and more.

Source: https://www.capterra.com/p/10044862/Zaplyx-Atendimento-com-IA

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# 

 Zaplyx - Atendimento com IA Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Zaplyx - Atendimento com IA

## What is Zaplyx - Atendimento com IA?

Zaplyx - Atendimento com IA is an AI platform that automates customer service, sales, and appointment scheduling via WhatsApp Business. Integrated with Meta's official Business API, it uses conversational AI to interpret customer intent and context, delivering accurate responses while improving through real interactions. The platform features six modules: advanced language models for contextual replies, centralized contact management for leads and conversation history, intelligent scheduling synced with Google Calendar, personalized product recommendations, secure API integration, and real-time analytics. It manages appointments, confirmations, cancellations, and rescheduling directly through chat. Analytics dashboards monitor performance metrics, conversion rates, and AI effectiveness. Setup involves connecting WhatsApp Business, configuring AI via a visual interface, and deploying automated interactions, with compliance controls and audit logs included.

## What is Zaplyx - Atendimento com IA used for?

[AI Marketing Tools](https://www.capterra.com/ai-marketing-tools-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

R$499

Flat Rate, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

AI Writing Assistant

Generates and edits text using machine learning

API

Application programming interface that allows for integration with other systems/databases

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

For Marketing and Advertising

Used by marketers and advertisers

Zaplyx - Atendimento com IA 8 features

Generates and edits text using machine learning

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Used by marketers and advertisers

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

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## Pricing

Free Trial

Starter

R$499.00

Flat Rate,Per Month

It includes:

-   1 WhatsApp number, 1 attendant
-   AI trained for the business with contextual responses
-   Automatic scheduling via chat
-   Integrated CRM (contacts, history, sales funnel)
-   Metrics dashboard
-   Support via email + live chat with a 2-hour SLA

Growth

R$998.00

Flat Rate,Per Month

It includes:

-   1 WhatsApp number, up to 10 attendants
-   Advanced AI + scheduling with personalized responses
-   Complete CRM (contacts, history, sales funnel)
-   Advanced reports
-   API integrations to connect systems
-   Priority support with a 2-hour SLA

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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