# Zuna QMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zuna QMS Software - reviews, pricing plans, popular comparisons to other Waitlist products and more.

Source: https://www.capterra.com/p/10045006/Zuna-QMS

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# 

 Zuna QMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Zuna QMS

## What is Zuna QMS?

Zuna QMS is AI-powered queue management software designed to optimize customer flow and reduce wait times. Using machine learning, it predicts wait times, sets realistic expectations, and minimizes overcrowding. The system redistributes visitors across service counters based on real-time data, ensuring efficient staff use and eliminating bottlenecks. Zuna QMS supports physical tokens, virtual queuing, and hybrid models. Its mobile app lets customers join queues remotely, reducing congestion, while web-based scheduling enables online appointments. Self-service kiosks and ticket dispensers streamline on-site check-ins. Real-time analytics offer insights into peak hours and demand patterns. CRM integration ensures smooth workflows, while automated notifications keep customers updated. Reporting tools help optimize staffing and anticipate service surges, improving resource management.

## What is Zuna QMS used for?

[Waitlist](https://www.capterra.com/waitlist-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$99

Flat Rate, Per Month

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Online Booking

Book meetings and appointments through a website or digital platform

Queue Management

Monitor wait time and abandonment for incoming requests that have not been routed

Real-Time Data

Receive data and information in real time

Real-Time Reporting

Active reporting of data and metrics

Zuna QMS 10 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Book meetings and appointments through a website or digital platform

Monitor wait time and abandonment for incoming requests that have not been routed

Receive data and information in real time

Active reporting of data and metrics

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Track visitors and purpose of visits

Estimated waiting time in the queue

Track the position in queue in real-time

## Pricing

Basic

$99.00

Flat Rate,Per Month

It includes:

-   integration

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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