--- title: "Fidtap Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fidtap Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10045050/Fidtap/" page_type: "product" language: "en" --- # Fidtap Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Fidtap ## What is Fidtap? Fidtap est une solution de carte de fidélité 100 % digitale, pensée pour les commerces de proximité qui veulent fidéliser sans imposer d'application à leurs clients. La carte vit directement dans l'Apple Wallet et le Google Wallet du téléphone : aucun téléchargement, aucun compte à créer. Le principe est simple. Votre client scanne votre QR code, sa carte de fidélité s'ouvre instantanément dans son navigateur et s'ajoute à son wallet en un tap. À chaque passage, vous scannez sa carte et créditez ses points en deux secondes. La carte se met à jour à distance, et le client est notifié dès qu'une récompense est disponible. Fidtap s'adapte à tous les commerces : restaurant, café, boulangerie, coiffeur, institut de beauté, salle de sport et bien d'autres. À partir de 17 €/mois en formule annuelle, avec 30 jours d'essai gratuit, sans carte bancaire ni engagement. ## What is Fidtap used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fidtap?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fidtap.fr/&name=Fidtap) ## Fidtap Overview Updated August 2026 AI summary Fidtap provides small businesses with tools for creating and managing customer loyalty programs and rewards within a single system. Supporting both Android and iPhone, as well as web-based access, it enables companies to allocate rewards, track participation, and administer incentives, helping drive repeat purchases and long-term customer engagement without third-party integration requirements. ## FAQs about Fidtap Overview ### What company size and specific industries is Fidtap built for? Fidtap is designed for all types of merchants, making it suitable for businesses of any size that sell goods or services in retail, hospitality, services, or other commercial sectors. Features and Usability ### What are the key features of Fidtap? Fidtap offers communication management, customer history, and transaction history for tracking interactions and purchases. It also includes loyalty program and rewards management, plus discount management, SMS marketing, social promotion, and reporting and analytics for monitoring campaign and customer activity. Pricing ### How much does it cost and what fees or limitations are included? Fidtap starts at €20 per month for its Single Flat-Rate Plan, or €17 per month with annual billing, excluding tax. The plan includes unlimited clients, rewards, loyalty systems, dashboard access, fast checkout, push notifications, printable QR code, automated emails, GDPR compliance, updates, and email support. A free trial is available. Getting Started and Support ### What training and onboarding options does Fidtap offer? Fidtap provides documentation to support team training and onboarding. Documentation gives users written reference material for reviewing features, following setup steps, and checking instructions as needed during early use. Getting Started and Support ### What customer support options does Fidtap offer? Fidtap provides Email/Help Desk support and FAQ/Forum resources. Support is centered on these self-service and ticket-based channels, giving users a place to submit questions and find common answers. No reviewer feedback on support quality is available, so user experience details cannot be assessed. ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra reviewers highlight these features as the top priorities when selecting customer loyalty software: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) Fidtap includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase behavior and manage incentives that keep customers coming back. However, it does not offer **Third-Party Integrations**. Its support for **Loyalty Program** and **Rewards Management** helps businesses create more consistent customer retention strategies, track reward activity, and encourage long-term brand loyalty. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer History Access previous interactions or concerns to maintain customer relationships Discount Management Track products that are for sale at a reduced price or part of coupon promotions Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Rewards Management Strategize and implement rewards for returning customers, employees and other members Fidtap 9 features ### All Features - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer History: Access previous interactions or concerns to maintain customer relationships - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Promotion: Market event via social media tools - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10045050/Fidtap/pricing/) Single Flat-Rate Plan €20.00 Flat Rate,Per Month It includes: - Unlimited clients - Unlimited rewards - Loyalty card available in Apple Wallet, Google Wallet, and web version - Two loyalty systems: points per euro spent or stamps per visit - Dashboard and real-time statistics (KPIs, top clients, registrations over 30 days) - Fast checkout with client search, QR scan, and credit in seconds - Push notifications to inform clients about points and offers - Printable QR code for client registration at the counter - Automated emails (welcome, reward unlocked, card link) - GDPR compliance with hosting in France and right to be forgotten - Updates included at no extra cost - Email support in French Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.