# Attende Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Attende Software - reviews, pricing plans, popular comparisons to other Customer Service products and more. Source: https://www.capterra.com/p/10045084/Attende --- # Attende Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Attende ## What is Attende? O Attende é um sistema de atendimento ao cliente multicanal para pequenas e médias empresas brasileiras. Centraliza WhatsApp (API Oficial Meta), e-mail, chat do site e Telegram em uma única caixa de entrada compartilhada, com múltiplos atendentes operando ao mesmo tempo. Principais funcionalidades: • Caixa de entrada compartilhada com múltiplos atendentes simultâneos • WhatsApp com API Oficial Meta — sem bloqueios, sem aparelho ligado • CRM com histórico completo de conversas por cliente • Kanban para organizar o funil de atendimento por etapas • Automações: menus, respostas rápidas e horários de atendimento • Relatórios de produtividade em tempo real por atendente Planos modulares com canais e atendentes configuráveis conforme o tamanho da operação. Sem fidelidade, sem taxa de setup e sem limite de mensagens. ## What is Attende used for? [Customer Service](https://www.capterra.com/customer-service-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$297 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Attende?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.attende.online/&name=Attende) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Autoresponders Create and automatically send premade copy in response to customer messages Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Fields Customize data fields to support various needs and use cases Attende 20 features Application programming interface that allows for integration with other systems/databases Tickets are automatically assigned to specific agents based on predefined rules Create and automatically send premade copy in response to customer messages Provides a channel for team members to share AI models, media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Assembly of graphs and charts for visualizing and tracking statistics/metrics Manage, store and organize emails within the system or via third-party apps Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set and monitor service level agreements to ensure timely response and resolution Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Automatically handle routine, repetitive tasks and processes without the need for manual intervention Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Base Configuration R$297.00 Usage Based,Per Month It includes: - Centralizes WhatsApp (official API), email, and other channels in one place. - Ensures no missed messages or customers. - Organizes the team in one place. - Provides a complete history of each service interaction. - Offers full visibility of operations. - Scalable without losing control. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.