# AssetGPT Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AssetGPT Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more. Source: https://www.capterra.com/p/10045113/AssetGPT --- # AssetGPT Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) AssetGPT ## What is AssetGPT? AssetGPT is IT asset management software bridging the gap between spreadsheets and enterprise platforms. It unifies asset lifecycle management, IT service workflows, and CMDB functionality into one workspace, linking incidents, requests, and changes to asset records, ownership, and dependencies for better context. The platform includes incident management, service requests, change management, SLAs, approvals, and task management, all built on asset relationships connecting tickets to devices, applications, and owners. The CMDB maps relationships between assets, users, teams, and applications, staying relevant during support work. Richard, the AI assistant, enables self-service for ticket creation, documentation, and escalations, using the system’s knowledge base and automation to handle tasks like assignments, approvals, and SLA warnings. Migration tools help teams import assets and build workflows using Excel-assisted processes, enabling quick operational readiness. ## What is AssetGPT used for? [IT Asset Management](https://www.capterra.com/it-asset-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €39 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AssetGPT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://asset-gpt.com/&name=AssetGPT) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws AssetGPT 28 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and monitor efficient handling of all changes/transitions Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Import and export data to and from software applications Graphical representation of data Manage, store and organize emails within the system or via third-party apps Use AI to generate content in the form of text, images, videos, etc. Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Observe and track the demand, usage, progress or quality of a system, product, or user Identify and solve underlying cause of incident(s), and prevent future incidents from occurring View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Set and monitor service level agreements to ensure timely response and resolution Allow customers/users to submit support queries and service requests Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free Plan €0.00 It includes: - CMDB + asset relationship mapping - Self-service portal and email intake - Unlimited requestors - Richard AI answers up to 20 queries/month - Basic asset count dashboard Standard Plan €39.00 Per User,Per Year It includes: - Includes everything in the Free Plan - Full ITIL service desk basics with asset context - Knowledge base (up to 50 documents, 10MB total) - Up to 5 automation rules - Up to 3 SLA policies - Basic GDPR asset tagging - Richard AI answers up to 50 queries/month - API access - Pre-built incident and SLA reporting templates Premium Plan €62.00 Per User,Per Year It includes: - Includes everything in the Standard Plan - Full GDPR/ROPA compliance module - Unlimited automation rules - Unlimited SLA policies with breach escalation - Custom report builder - Richard AI answers up to 250 queries/month - MSP multi-customer management - Dedicated onboarding assistance Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.