# Forward-IT Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Forward-IT Software - reviews, pricing plans, popular comparisons to other Freight products and more. Source: https://www.capterra.com/p/10045125/Forward-IT --- # Forward-IT Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Forward-IT ## What is Forward-IT? Forward-IT is a transport management system that streamlines freight forwarding by integrating shipment booking, document generation, and invoicing into one workspace. Supporting sea, air, and road freight, it centralizes shipment, cargo, and document management. The system generates branded PDFs like booking confirmations, bills of lading, air waybills, and CMR documents, incorporating company logos and details. Its offer-to-cost workflow enables quoting and rate synchronization, while invoicing prevents duplication and creates branded PDFs. Milestone tracking monitors shipment progress, and a document repository organizes bills of lading, packing lists, and customs forms by shipment and company. Financial tools include aging reports and customer overviews with CSV export. Postgres row-level security ensures data isolation, and role-based access controls manage permissions. Multi-currency support allows independent currencies and profit calculations in the reporting currency. ## What is Forward-IT used for? [Freight](https://www.capterra.com/freight-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $40 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Forward-IT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.forward-it.io/&name=Forward-IT) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 3PL Management Outsource and manage third party logistics Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customer Management Store and organize information about customers and previous interactions Customer Portal A website or login for customers to access information Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Dispatch Management Manage sending personnel and resources to a site as needed Forward-IT 23 features Outsource and manage third party logistics Dashboard to view the status of ongoing processes, identify current incidents and track past activities Store and organize information about customers and previous interactions A website or login for customers to access information Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Intended to be used by freight brokers and logistics companies Management of inbound and outbound shipments in the context of international trade Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services Trucks that do not reach full load and can be shared Manage and track customer orders for goods, investments, or any other purchases Generate quotes or estimates for customers Track/optimize rates in relation to usage Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Organize and track the physical movement of goods from one location to another Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free Plan $0.00 It includes: - Up to 10 shipments per month - 5 user seats included - Access to all features with no functional limits - Branded PDF documents - Invoices, offers, tracking, and reports - Multi-tenant security and Postgres row-level security (RLS) isolation Base Plan $40.00 Flat Rate,Per Month It includes: - Unlimited shipments - 5 user seats included - Ability to add more seats: $5 per additional seat, $25 per pack of 10 seats - Includes everything in the Free Plan - Priority support - Self-serve billing portal (manage invoices, card payments, cancel subscription) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.