# KIVY.AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about KIVY.AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10045148/KIVY-AI --- # KIVY.AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) KIVY.AI ## What is KIVY.AI? KIVY.AI is an AI chatbot platform that automates customer and employee inquiries using company-specific data. Powered by Retrieval-Augmented Generation technology, it analyzes website content and internal documents to deliver precise, contextually relevant answers. The system connects to websites and optional internal documentation, creating a knowledge base for accurate responses. With a simple setup requiring no technical expertise, organizations can operationalize the chatbot within minutes by providing their data. Administrators can adjust or expand information anytime, ensuring flexible content management. Operating 24/7, KIVY.AI offers continuous support. Compliant with DSGVO data privacy standards in the DACH region, company data is not used to train public AI models. The platform supports multiple languages, integrates with CRM, ERP, and APIs, and scales to organizational needs, handling limited to unlimited interactions with custom prompt engineering across service tiers. ## What is KIVY.AI used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CHF49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KIVY.AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kivy.ai/&name=KIVY.AI) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system KIVY.AI 31 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Interprets what a user is doing based on context and helps guide them through the process. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Tracks metrics that provide insight into how a user interacts with any interface or product Use AI to generate content in the form of text, images, videos, etc. Helps understand a user's intentions/actions Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free Plan ("Gratis Paket") CHF0.00 It includes: - Up to 40 chats per week - Automatic data capture: One-time scan of up to 1,000 website pages - Knowledge base: Maximum of 10 entries Small Plan CHF49.00 Flat Rate,Per Month It includes: - Up to 200 chats per week - Automatic data capture: Monthly scan of up to 200 website pages - Knowledge base: Maximum of 65,000 characters (~11,000 words) Medium Plan (Most Popular) CHF299.00 Flat Rate,Per Month It includes: - Up to 1,000 chats per week - Automatic data capture: Weekly scan of up to 1,000 website pages - Knowledge base: Maximum of 250,000 characters (~42,000 words) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.