# fieldservice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about fieldservice Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/10045165/fieldservice

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# 

 fieldservice Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

fieldservice

## What is fieldservice?

FieldService is an AI-powered field service management (FSM) platform built for service businesses that want to stop planning by hand. Create a job just by speaking or pasting an email — the AI extracts the customer, address, task type, and time and builds a ready, scheduled job in seconds. AI dispatch then assigns it to the best technician by skill, certification, location, and availability, and dynamic route optimization cuts driving time across the day. A built-in AI risk analysis flags no-show probability and expected overruns before a job goes wrong. Technicians work from an offline-first iOS and Android app with full access to tasks, checklists, and asset history. Service agreements, digital invoicing, and asset management (CMMS) are included, with native integration to accounting and ERP systems. Designed for small and mid-sized businesses (11–500 employees), FieldService offers fixed-price implementation, go-live within 30 days, and data hosted in the EU for GDPR and NIS2 compl

## What is fieldservice used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$335

Per User, Per Month

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI Summarization

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

fieldservice 31 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

AI-based platform which conducts a conversation via auditory or textual methods

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Manage sending personnel and resources to a site as needed

Manage product specific documents in a categorized order

Store and access documents, forms, and photos in one centralized place

Use AI to generate content in the form of text, images, videos, etc.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inventory levels to maintain proper supply

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Track/log the amount of time employees worked per job using a timer

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

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## Pricing

FieldOne

$335.00

Per User,Per Month

It includes:

-   Time, goods, expenses, and km tracking
-   Agreements and customer management
-   Planning calendar
-   Call-backs
-   Photo and documentation
-   Adhoc task creation in the app
-   Picking list
-   Equipment management
-   Simple reports and invoices
-   Visits and skip days
-   Simple KPIs
-   Absence/vacation tracking
-   Offline app (iOS and Android)
-   Cost registration

FieldPro

$449.00

Per User,Per Month

It includes:

-   Skills and competencies
-   Service intervals
-   Flows and automation
-   Toolbox/log/Outlook integration
-   Goods flow
-   Time budget
-   Self-managing triggers
-   SLA monitoring
-   Checklists (procedures)
-   Visit status
-   GPS tracking of technicians
-   Route optimization
-   Open REST/OData API
-   Model Context Protocol (MCP) - new
-   IoT sensor integrations - new
-   ERP integrations (Dynamics, e-conomic, Uniconta, Navision)
-   Live KPI dashboard
-   CO2 registration per task

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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