# CallTrackingSoftware Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CallTrackingSoftware - reviews, pricing plans, popular comparisons to other Call Tracking products and more.

Source: https://www.capterra.com/p/10045179/CallTrackingSoftware

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# 

 CallTrackingSoftware Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

CallTrackingSoftware

## What is CallTrackingSoftware?

CallTrackingSoftware is a white-label call tracking software platform built for marketing agencies. It provides full campaign attribution, dynamic number insertion, and AI-powered call intelligence — including automatic call recording, transcription, sentiment analysis, and call scoring. Agencies can track which campaigns, keywords, channels, and ad sources drive inbound phone calls, mapping the complete customer journey from first click to conversion. The platform delivers branded client reporting, and runs entirely under the agency's custom domain, logo, and colors. Key features include multi-channel attribution, AI call summaries, automated channel tagging, a single agency dashboard, and unlimited white-labeled client accounts.

## What is CallTrackingSoftware used for?

[Call Tracking](https://www.capterra.com/call-tracking-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$500

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Reporting

Track and report on all incoming and outgoing calls

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

CallTrackingSoftware 23 features

Application programming interface that allows for integration with other systems/databases

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Measure campaign influence through collection of keyword tracking and revenue sources

Voice conversion to text

Identify the number and contact information of a caller before answering the phone

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Import and export data to and from software applications

Use AI to generate content in the form of text, images, videos, etc.

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Track and monitor a specific set of keywords

Manage multiple campaigns in one system

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Agency Starter

$500.00

Flat Rate,Per Month

Agency Pro

$1,000

Flat Rate,Per Month

Agency Scale

$1,500

Flat Rate,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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