# Fideliya Pass Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fideliya Pass Software - reviews, pricing plans, popular comparisons to other Customer Retention products and more. Source: https://www.capterra.com/p/10045465/Fideliya-Pass --- # Fideliya Pass Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Fideliya Pass ## What is Fideliya Pass? Fideliya Pass is a digital loyalty card platform allowing businesses to create branded passes for Apple Wallet and Google Wallet, eliminating the need for physical cards or separate apps. It supports flexible loyalty structures like visit-based stamps, points systems, and tiered rewards with customizable goals. A built-in QR code scanner tracks customer visits and transactions at the point of sale. The platform sends real-time push notifications for reward progress, incentives, and personalized messages. Its referral feature generates unique QR codes for customers to share, rewarding both referrers and new users upon enrollment and visits. A centralized dashboard provides real-time analytics on visitor data, location performance, and reward redemption. Fideliya Pass also offers digital gift card functionality and supports English, French, Spanish, and Arabic, including right-to-left text. Security features include bank-grade encryption and GDPR compliance, with data hosted in Europe. ## What is Fideliya Pass used for? [Customer Retention](https://www.capterra.com/customer-retention-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29.99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fideliya Pass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fideliyapass.com/&name=Fideliya Pass) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Behavior Analytics Track and analyze user behavior within a system or network Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Cancellation Management Allow customers to cancel their subscription remotely. Churn Management Identify customers at risk of migration and activate strategies to retain them Customer Data Management Searchable repository of information about clients Fideliya Pass 29 features Track and analyze user behavior within a system or network Track visitors'/audience's responses across web pages and other optimized content Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Allow customers to cancel their subscription remotely. Identify customers at risk of migration and activate strategies to retain them Searchable repository of information about clients Initiate interactions with customers by proactively starting conversations or providing informational content Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Plan, execute, and analyze email marketing campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Use AI to generate content in the form of text, images, videos, etc. Calculate a company, client account or person's health via a scoring system Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Communicate using messages within the system A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Predict future data based on historical data sets Systematic evaluation of various aspects of a project or service to prevent defects or issues Receive notification of issues as soon as they occur Log and store the source of contacts/leads Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Measures the retention rate and satisfaction of customers. Automatically monitor and receive alerts for any new online reviews Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Track and interpret metrics on the usage of company resources Guide new users to understand and become proficient in using a product or service ## Pricing Free Version Free Plan €0.00 It includes: - 1 loyalty pass - 20 customers - Apple & Google Wallet passes - Built-in QR scanner - 7-day analytics - Visits, stamps, or points tracking - Multi-language support (English, French, Spanish, Arabic) - 1 location Starter Plan €29.99 Flat Rate,Per Month It includes: - 1 pass - 500 customers - Morning summary email - Email support from a real person - Per-location analytics - 1 push notification broadcast per month - Multi-language support (English, French, Spanish, Arabic) - Built-in QR scanner - 7-day analytics - 2 locations Pro Plan €49.99 Flat Rate,Per Month It includes: - 2 passes - 5,000 customers - 4 locations - Cover image on passes - Gift cards (Apple & Google Wallet) - Heatmaps, retention curves, and 90-day deep analytics - AI insights for customer behavior - 3 push notification broadcasts per month - CSV data export - Priority support - Morning summary email - 2 team members Enterprise Plan €99.99 Flat Rate,Per Month It includes: - 4 passes - Unlimited customers - 12 locations - Branding removal (no Fideliya badge) - API access and webhooks - API data export - 10 push notification broadcasts per month - Everything in the Pro Plan - 5 team members ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.