# Workforce Wave Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Workforce Wave Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/10045501/Workforce-Wave --- # Workforce Wave Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Workforce Wave ## What is Workforce Wave? Workforce Wave is an AI voice agent platform built for businesses that can't afford to miss a call. Our AI receptionist handles inbound calls 24/7, books appointments, qualifies leads, and runs outbound calling campaigns — all without human staff. Used by medical practices, law firms, real estate teams, and home service companies, Workforce Wave integrates with Salesforce, HubSpot, GoHighLevel, Dentrix, and 20+ other platforms. HIPAA-compliant. Multilingual. No hold times. No missed opportunities. ## What is Workforce Wave used for? [Telephony](https://www.capterra.com/telephony-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Workforce Wave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.workforcewave.com&name=Workforce Wave) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID Identify the number and contact information of a caller before answering the phone Workforce Wave 21 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System that automatically dials calls Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Schedules callback times Identify the number and contact information of a caller before answering the phone Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. System calls multiple numbers at once and connects the agent to the first number that answers View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Turns text into natural sounding speech Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. ## Pricing Starter Plan $200.00 Flat Rate,Per Month It includes: - 1 AI agent - 500 minutes/month included - Automatic provisioning (1 agent) - Webhook delivery - Email support Growth Plan $420.00 Flat Rate,Per Month It includes: - 5 AI agents - 2,000 minutes/month included - Automatic provisioning (all agents) - Knowledge Base (KB) auto-sync (daily) - Prompt optimization (weekly) - Bot API access (v2) Platform Plan $740.00 Flat Rate,Per Month It includes: - 20 AI agents - 8,000 minutes/month included - Includes all features in the Growth plan - MCP server access - Dual-mode agents - Review queue + policy engine - Vertical intelligence layers - Priority support ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ HighLevel](https://www.capterra.com/p/177156/HighLevel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.