# urvo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about urvo Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10045505/urvo --- # urvo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) urvo ## What is urvo? urvo is a conversational AI platform that automates inbound business communications across voice and other digital channels. It unifies interactions within a single conversation layer, maintaining context across touchpoints and ensuring seamless handoffs. The memory engine retains information across sessions so every interaction builds on the last. Automation workflows handle lead qualification, routing, scheduling, and follow-ups driven by real-time intent detection. Governance controls define escalation paths and safety guardrails to protect brand consistency. Native integrations with CRM platforms, calendars, and business tools ensure conversation data flows into operational systems automatically. urvo manages high-volume spikes, recovers no-show appointments, deflects support requests, and maintains coverage outside business hours. Routing logic, scripts, and knowledge sources are fully configurable to match specific business workflows. ## What is urvo used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for urvo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.urvo.io/&name=urvo) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Email Management Manage, store and organize emails within the system or via third-party apps Generative AI Use AI to generate content in the form of text, images, videos, etc. urvo 17 features Software program that continuously adjusts its behavior based on observed data Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Manage, store and organize emails within the system or via third-party apps Use AI to generate content in the form of text, images, videos, etc. Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages The ability of a bot to respond to user queries in synthesised voice Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan $150.00 Flat Rate,Per Month It includes: - Done-for-you onboarding and setup - Business workflow mapping session - Lead capture and qualification flows - Calendar booking and follow-up automations - Core stack integrations configured for you - Monthly optimization recommendations - Basic support Growth Plan $450.00 Flat Rate,Per Month It includes: - Everything in the Starter Plan - Custom automations across sales and support - Advanced workflow branches and smart routing - CRM and helpdesk sync with tagging - Cross-platform workflow orchestration - Dedicated implementation specialist - Team training and handoff playbook - Priority support Pro Plan $1,200 Flat Rate,Per Month It includes: - Everything in the Growth Plan - End-to-end business process automation - Custom setup for multi-team or multi-location operations - Unlimited custom integrations and API workflows - Quarterly strategy and performance reviews - Dedicated customer success manager - 24/7 dedicated support ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ Claude](https://www.capterra.com/p/10011218/Claude/)[ ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.