--- title: "Leadfire Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Leadfire Software - reviews, pricing plans, popular comparisons to other Lead Capture products and more." source_url: "https://www.capterra.com/p/10045506/Leadfire/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # Leadfire Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Leadfire ## What is Leadfire? Leadfire is an AI-powered chat widget for websites that turns website visitors into business enquiries through conversational interactions. It engages visitors with an intelligent assistant that provides instant responses, captures contact details, and qualifies prospects based on predefined criteria. Collected data is sent to team members via WhatsApp for follow-up. The platform reduces form abandonment by gathering names, emails, phone numbers, and service preferences through natural dialogue instead of static forms. The widget is customizable to fit specific business needs, adapting responses based on industry requirements and prioritized enquiries. Leadfire integrates with WordPress via a plugin and includes analytics to track conversion performance, showing engagement metrics, lead quality, and traffic sources. Leads are delivered in real-time to WhatsApp with summaries and qualification details. ## What is Leadfire used for? [Lead Capture](https://www.capterra.com/lead-capture-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £29.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Leadfire?[Manage this product listing](https://www.g2.com/products/leadfire/claim_requests/new?auto=true) ## FAQs about Leadfire Overview ### What company size and specific industries is Leadfire built for? Leadfire is designed for small to mid-sized businesses, website owners, service providers, and marketing teams that want to turn website visitors into qualified leads. It fits organizations in service-based industries and any business focused on lead generation from its website. Features and Usability ### What are the key features of Leadfire? Leadfire offers lead capture, lead scoring, lead qualification, and lead distribution for sales teams, along with CRM, contact management, and pipeline management. It also includes email marketing, drip campaigns, campaign analytics, reporting, and workflow management, plus AI Copilot, generative AI, API, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Leadfire starts at £29.99 per month with the Single Plan, a flat-rate option that includes unlimited conversations, unlimited leads, and unlimited analytics. A free trial is available. The plan also includes customizable questions, 24/7 instant replies, and structured lead details delivered directly to the team. Integrations ### Which third-party tools and platforms does Leadfire integrate with? Leadfire connects natively to CS-Cart Store Builder, Shopify, Squarespace, Wix, and WordPress. These e-commerce and website platforms cover storefront setup, content management, and online sales, giving Leadfire integration options across common site-building and commerce workflows. Getting Started and Support ### What training and onboarding options does Leadfire offer? Leadfire provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and step-by-step consultation as needed. Getting Started and Support ### What customer support options does Leadfire offer? Leadfire provides Email/Help Desk, 24/7 Live Rep, and Chat support. Support details are listed in the catalog only, and no reviewer feedback is available here to describe response speed, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 3,177 Lead Capture reviews Capterra reviewers highlight these as the features buyers care about most when choosing lead capture software: - **Lead Generation** (**55%** of reviewers rated this feature as critical) - **Prospecting Tools** (**50%**) - **Customizable Forms** (**59%**) Leadfire supports **Lead Generation** and **Customizable Forms**, giving teams a way to attract new prospects and tailor form experiences to match different campaigns and audience needs. However, it does not offer **Prospecting Tools**. Instead, it provides **Customizable Branding** (**49%**), which can help businesses create a more consistent brand experience across lead capture touchpoints, allowing teams to present a polished image while collecting and managing incoming leads. Contact Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Real-time alerts or notifications that inform teams about new leads or prospects Lead Nurturing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Engage with a lead throughout the sales process by actively providing information Lead Qualification 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Score a lead on their quality or likelihood to buy based on certain behaviors A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Leadfire 82 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Business Card/Badge Scanning: Capture contact information by scanning a physical item and having the system automatically extract data from the scan - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross-system Integration: Works across multiple software systems or databases - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data: Establish benchmarking data to create an accurate set of metrics to compare with program results. - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Features: Provides features to create and manage lists of potential customers - For Sales Teams/Organizations: Caters to sales teams - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Identification: Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Online Forms: Create new forms and/or use ready-made online form templates - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media: Integrates with social media platforms to collect customer posts that mention or display a particular brand - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Tracking: Track visitors and purpose of visits - Websites: Captures form submissions from existing forms on websites or landing pages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10045506/Leadfire/pricing/) Single Plan £29.99 Flat Rate,Per Month It includes: - Unlimited AI conversations with website visitors. - Unlimited lead capture and qualification flows. - Instant replies available 24/7. - Structured lead details delivered directly to the team. - WordPress plugin setup with easy website integration. - Customisable questions, responses, and lead qualification. - Analytics showing what pages and sources convert. - WhatsApp delivery for fast follow-up on new enquiries. Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ CS-Cart Store Builder](https://www.capterra.com/p/212372/CS-Cart-B2B-B2C/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating Counts reflect reviews available in this feed. 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Website Director Used the software for: Less than 1 year ### "Does what it says" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Really really good, nice product and is generating leads on websites i manage much better than before. Pros Really easy to use - have set this up for multiple clients on wordpress and static html websites, no problems. displays nicely on phones too. really quick response in the chat, and my clients get leads delivered straight to their whatsapps. much better conversion rates than forms on some service website. Really happy Cons Could include more diverse functionality, such as bookings and integrations with crm and other outputs. They have a webhook, but some more direct integration would be nice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.