# GhostChat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GhostChat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/10045529/GhostChat --- # GhostChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) GhostChat ## What is GhostChat? GhostChat is a lightweight, embeddable live chat widget built for websites, SaaS apps, and WordPress sites. At under 10KB, it loads instantly without slowing down your pages — unlike heavier tools like Tidio, Tawk.to, or Crisp. Conversations are delivered straight to your Gmail inbox, so you reply to website visitors the same way you reply to email. No new dashboard to learn, no extra app to keep open. GhostChat is built on Cloudflare Workers and Durable Objects for global low-latency performance and rock-solid uptime. The widget is fully customizable to match your brand, supports unlimited websites on paid plans, and includes auto-translate for multilingual visitor support. A unique "bring your own agent" webhook lets you route conversations to any AI agent or backend system you choose — perfect for teams building custom AI customer support flows. A free WordPress plugin is available for one-click installation. ## What is GhostChat used for? [Live Chat](https://www.capterra.com/live-chat-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GhostChat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ghostchat.dev/&name=GhostChat) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Chat/Messaging Communicate using direct chat or messages within the system Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system GhostChat 17 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Manage, store and organize emails within the system or via third-party apps Public or private sharing of digital files such as documents, audio/video, images, and more Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Notifications that are delivered to users as soon as an event occurs Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free Plan $0.00 It includes: - Limited to 1 site - No credit card required to sign up - Privacy-first: No cookies, no tracking - Lightweight widget (10KB, 30x lighter than competitors) Pro Plan $5.00 Flat Rate,Per Month It includes: - Multi-site support - Reply to messages from Gmail or the GhostChat dashboard - Privacy-first: No cookies, no tracking - Lightweight widget (10KB, 30x lighter than competitors) - Includes "Bot Agent" feature: Run your own AI agent in minutes - No per-message AI charges (flat plan fee) - No vendor lock-in (bring your own AI model) - Works with any LLM (e.g., GPT-4, Claude, Llama 3, etc.) - Human takeover available via the dashboard - Combine visitor context with chat messages Business $25.00 Flat Rate,Per Month ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.