# Waaru Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Waaru Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10045561/Waaru

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# 

 Waaru Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Waaru

## What is Waaru?

Waaru is AI-powered WhatsApp automation software that manages customer conversations using intelligent agents instead of rigid scripts. The self-learning AI gathers business knowledge from websites, documents, and catalogs, enabling accurate responses from day one while improving through real-world interactions without manual retraining. What sets it apart: 1. Self-learning AI — reads your business data on setup, improves from every real conversation. Zero retraining. 2. Mid-flow AI injection — AI steps in when conversations go off-script and picks up exactly where the flow left off 3. Deep integrations — Razorpay, Shopify, CRMs, PMS, healthcare systems, and any REST API 4. 0% markup on Meta fees — you pay Meta's published rates directly. Nothing added on top 5. DPDP Act 2023 compliant — data hosted in India, full workspace isolation, conversation data never used for AI training Built on Meta's official WhatsApp Business Cloud API. Supports Claude, Gemini, and GPT as AI providers.

## What is Waaru used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Autoresponders

Create and automatically send premade copy in response to customer messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Waaru 23 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Interprets what a user is doing based on context and helps guide them through the process.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Assemble applications and processes by dragging over and arranging pre-built components

Use AI to generate content in the form of text, images, videos, etc.

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Ability to chat online in real time

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Free Version

Free

$0.00

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Razorpay](https://www.capterra.com/p/179263/Razorpay/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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