# Anchor for Hotels Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Anchor for Hotels Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/10045581/Anchor-for-Hotels

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# 

 Anchor for Hotels Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Anchor for Hotels

## What is Anchor for Hotels?

Anchor for Hotels is an AI phone answering service tailored for hotel and motel operations. Featuring Ava, an AI agent, it handles calls 24/7 without requiring integration into property management systems, operating on existing phone lines. Ava answers in English and Spanish, detecting the caller's language preference, and collects booking details like guest names, dates, room needs, and contact info for staff follow-up. It also gathers information on group events, extended stays, and corporate blocks, offering managers context before contacting guests. Ava addresses FAQs about amenities, policies, check-in, and directions, reducing front desk interruptions. Urgent calls are transferred to staff when necessary. Monthly reports provide data on bookings, inquiries, and saved front desk hours. Setup takes about a week, requiring property details for configuration and testing.

## What is Anchor for Hotels used for?

[Call Center](https://www.capterra.com/call-center-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$700

Flat Rate, Per Month

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI Summarization

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Automated Responses

Automatic reply functionality for incoming messages

Automatic Call Distribution

Distribute/route/connect calls

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Caller ID

Identify the number and contact information of a caller before answering the phone

Anchor for Hotels 26 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Automatic reply functionality for incoming messages

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Highlight specific time marks for annotation and review purposes

Voice conversion to text

Transfers live calls to other agents

Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Manage, organize, and store contact information

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Use AI to generate content in the form of text, images, videos, etc.

A call center that primarily receives calls, typically customer service focused

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Agents choose who to call and when

Observe and track the demand, usage, progress or quality of a system, product, or user

A call center that primarily makes calls, typically sales focused

Organize and manage the accomplishments and development of employees or performance of applications or systems

System calls multiple numbers at once and connects the agent to the first number that answers

Computer-based system that allows users to send and receive voice messages

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

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## Pricing

Free Version

Anchor Phone Agent (Single Property License)

$700.00

Flat Rate,Per Month

It includes:

-   24/7 AI call answering by Ava.
-   Lead capture for bookings, groups, corporate, and long-stay inquiries.
-   English and Spanish language support with auto-detection.
-   Monthly performance reporting (e.g., bookings recovered, hours saved).
-   Quarterly factsheet updates (e.g., rates, policies, seasonal events).
-   SMS alerts to the property owner for high-value inquiries.
-   No Property Management System (PMS) access required.
-   Direct support line (no ticket portal).
-   Unlimited call volume.
-   Month-to-month contract after the first 90 days (no long-term contracts).

One-Time Setup Fee

$2,500

Flat Rate,One Time

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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