# Testimo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Testimo Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/10045591/Testimo

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# 

 Testimo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Testimo

## What is Testimo?

Testimo is a reputation management tool that automates Google review collection by sending automated requests via email and SMS after service completion. Customers giving four or five-star ratings are directed to leave public reviews on Google, while lower ratings are submitted privately for businesses to address concerns. The software offers QR codes for quick access, customisable message templates, and AI-powered reply suggestions. It features a public review wall, shareable review cards, and tracks Google clicks for engagement. Alerts notify businesses of negative feedback, and a website widget displays reviews to enhance SEO. A contact manager organises customer data, and monthly reports provide insights. Multi-location support allows centralised review management, and engagement emails foster customer interaction. Team management includes employee profiles and leaderboards, with unique review links and QR codes for each team member.

## What is Testimo used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$49

Flat Rate, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Multi-Channel Data Collection

Collect information from multiple sources

Negative Feedback Management

Identify, track, and respond to negative feedback

Real-Time Analytics

Analyze and gain insights into data in real-time

Testimo 10 features

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Identify, track, and respond to negative feedback

Analyze and gain insights into data in real-time

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Testimo Starter

A$49.00

Flat Rate,Per Month

It includes:

-   Email & SMS review requests
-   QR code generator
-   Employee review links
-   Custom message templates
-   Bulk CSV import
-   AI reply suggestions
-   Private feedback capture
-   Public review wall
-   Shareable review cards
-   Website embed widget
-   Rich snippets for SEO
-   Multi-location support
-   Customer contacts manager
-   Monthly performance reports
-   Performance leaderboard
-   Engagement nudge emails

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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