# Insell Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Insell Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10045696/Insell

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# 

 Insell Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Insell

## What is Insell?

Insell is a WhatsApp Business API platform that integrates sales automation tools into a unified workspace. The platform combines WhatsApp Business API functionality, AI-powered CRM, voice calling, workflow automation, and web development to streamline lead management. It enables bulk campaigns, AI chatbot interactions, multi-agent inboxes, and template management. The AI CRM offers lead scoring, automated follow-ups, and unified customer context. Voice calling supports natural language in Hindi and English, qualifying leads and setting appointments autonomously. Workflow automation via n8n connects apps like HubSpot, Salesforce, and Shopify without coding. Web development delivers conversion-optimized sites linked to CRM and WhatsApp. Built on Meta-approved infrastructure, it ensures encryption, bank-grade security, and uptime. The system automates lead responses, qualifies leads, and syncs pipelines in real time.

## What is Insell used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

₹2083

Flat Rate, Per Year

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Contact Management

Manage, organize, and store contact information

Interaction Tracking

Track interaction history by documenting conversations for contacts

Lead Capture

Automatically identify and save contact information of potential customers

Insell 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Manage, organize, and store contact information

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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## Pricing

Starter Plan

₹2,083

Flat Rate,Per Year

It includes:

-   WhatsApp Business API setup
-   Up to 10,000 contacts
-   5 agent seats
-   Chatbot builder
-   Broadcast campaigns
-   Team inbox
-   Lead capture automation
-   Basic analytics
-   Dedicated account manager

Growth Plan

₹4,167

Flat Rate,Per Year

It includes:

-   Everything in the Starter Plan
-   Up to 50,000 contacts
-   10 agent seats
-   Advanced AI chatbot flows
-   Shopify integration
-   WooCommerce integration
-   Advanced analytics
-   Custom chatbot development
-   Follow-up automation

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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