# Heyfield Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Heyfield Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more.

Source: https://www.capterra.com/p/10045833/Heyfield

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# 

 Heyfield Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Heyfield

## What is Heyfield?

Heyfield is AI phone receptionist software that answers calls, qualifies customers, and books appointments into calendars. The software operates around the clock, including weekends and holidays. After each call, Heyfield sends a text summary containing caller details, the issue, urgency level, and appointment time. Setup requires no technical expertise. Smart forwarding allows the phone to ring first, with the AI answering if the call goes unanswered. Emergency situations such as gas leaks or flooding are identified and transferred to the owner with pre-qualified summaries. Heyfield integrates with Google Calendar for synchronized scheduling. The software tracks leads with call transcripts, urgency tags, and searchable customer history. Spam filtering blocks unwanted calls. The platform supports home service trades. All features are included in every plan.

## What is Heyfield used for?

[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$49

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automated Attendant

A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator.

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Logging

Collects essential call data such as call origin, call destination, call length, and other transaction details

Call Recording

Record the audio of phone conversations for quality assurance purposes

Heyfield 16 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Provide agents with a typical response for common call subject matter

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Use AI to generate content in the form of text, images, videos, etc.

Access software remotely via mobile devices

Telephone system that allows users to connect internally as well as place and receive external phone calls

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Starter

$49.00

Flat Rate,Per Month

Pro

$99.00

Flat Rate,Per Month

Business

$199.00

Flat Rate,Per Month

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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