# Atendente24h Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Atendente24h Software - reviews, pricing plans, popular comparisons to other Contact Center products and more. Source: https://www.capterra.com/p/10045839/Atendente24h --- # Atendente24h Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Atendente24h ## What is Atendente24h? Atendente24h is an AI-powered WhatsApp customer service software that responds in under two seconds and operates continuously without installation or technical setup. Configuration takes about five minutes via a web browser. Using natural language processing, it understands context and answers open-ended questions without scripts, handling inquiries, order tracking, scheduling, and business information. Complex cases needing human intervention are forwarded automatically. The platform connects to WhatsApp accounts via QR code and supports standard and Business numbers. Users can customize the assistant’s name, style, and parameters to match their brand and upload documents, catalogs, and FAQs for training. Features include conversation tracking, monthly reporting, and document management. Running on external servers, it ensures availability during nights, weekends, and holidays, allowing businesses to disconnect while it operates. ## What is Atendente24h used for? [Contact Center](https://www.capterra.com/contact-center-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$197 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Atendente24h?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://atendente24h.com&name=Atendente24h) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Agent Interface Agents can view and manage all customer requests and interactions. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Atendente24h 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Tickets are automatically assigned to specific agents based on predefined rules Provide agents with a typical response for common call subject matter Schedules callback times Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Track interaction history by documenting conversations for contacts Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Organize and manage the accomplishments and development of employees or performance of applications or systems Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Monitor wait time and abandonment for incoming requests that have not been routed Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. ## Pricing Básico R$197.00 Flat Rate,Per Month It includes: - Personalized attendant - Upload up to 3 documents - Available 24/7 - Email support Recomendado R$397.00 Flat Rate,Per Month It includes: - Everything in Básico - Upload up to 10 documents - Conversation history - Monthly reports - Priority support Pro R$797.00 Flat Rate,Per Month It includes: - Everything in Recomendado - Unlimited document uploads - Multiple attendants - API integration - VIP support via WhatsApp - Onboarding with a manager via Google Meet - Installation help from the team Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.