# TraceFlow Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TraceFlow Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/10045888/TraceFlow

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# 

 TraceFlow Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

TraceFlow

## What is TraceFlow?

TraceFlow is the billing and case management platform built for Australian NDIS support coordinators. It connects directly to your email inbox, automatically identifies billable interactions, calculates hours using current NDIS rates, and generates professional invoices — eliminating hours of manual data entry. Case notes, participant history, and billing records are all in one place. Designed for sole practitioners and small coordination businesses who need a compliant, efficient system without enterprise complexity.

## What is TraceFlow used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

A$99

Flat Rate, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Billing Portal

Gateway through which end users can view past bills and pay current invoices

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Customizable Invoices

Invoices that can be tailored according to company's branding, payment terms and personalized information

Duplicate Detection

Compare new data with existing records to detect duplicate entries

Email Management

Manage, store and organize emails within the system or via third-party apps

TraceFlow 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Gateway through which end users can view past bills and pay current invoices

Track and manage adherence to policies for any service, product, process, or supplier

Invoices that can be tailored according to company's branding, payment terms and personalized information

Compare new data with existing records to detect duplicate entries

Manage, store and organize emails within the system or via third-party apps

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Creation, processing, verification, and execution of invoices till the payment is made

Create, send, and view electronic invoices

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Streamlining repetitive tasks and activities through automated and predefined workflows

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## Pricing

Free Trial

Professional

A$99.00

Flat Rate,Per Month

It includes:

-   AI-powered email to case note extraction.
-   Unlimited participants and case notes.
-   Automated billing and GST invoicing.
-   Compliance-ready audit trail.
-   AI that learns from your corrections.
-   Financial reports and PDF exports.
-   Compatibility with Gmail, Outlook, and iCloud.
-   Full team access with no per-user fees.
-   Secure Australian-hosted data.

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Nylas](https://www.capterra.com/p/206480/Nylas/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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