# Pivotal Referral Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pivotal Referral Software - reviews, pricing plans, popular comparisons to other Referral products and more.

Source: https://www.capterra.com/p/10045911/Pivotal-Referral

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# 

 Pivotal Referral Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Pivotal Referral

## What is Pivotal Referral?

Pivotal Referral is a referral management platform that centralizes the submission, tracking, and monitoring of referrals between agents and partners. It replaces scattered emails and manual follow-ups with real-time status updates and configurable alerts to ensure deadlines are met. Organizations can add unlimited referral partners without extra fees. The platform offers over thirty industry-specific intake forms for sectors like real estate, insurance, and legal services, capturing essential details at submission. Role-specific dashboards provide tailored views for agents, partners, and managers, while reporting tools track conversion rates, agent performance, and ROI. Key features include shareable referral links, QR codes, document attachments, CSV export functionality, and financial tracking tools to log payments and referral values.

## What is Pivotal Referral used for?

[Referral](https://www.capterra.com/referral-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$99

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Contact Management

Manage, organize, and store contact information

Conversion Tracking

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Employee Referral Management

Manage and track employee referrals for open job positions

Pivotal Referral 21 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Manage and track employee referrals for open job positions

Tracks metrics that provide insight into how a user interacts with any interface or product

For customer referral programs / referral marketing products

Products that allow employees to make referrals for open job positions

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Automatically identify and save contact information of potential customers

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Active reporting of data and metrics

Customizable templates for referral documents, emails, and sharable links

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Strategize and implement rewards for returning customers, employees and other members

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

## Pricing

Free Trial

Professional

$99.00

Flat Rate,Per Month

It includes:

-   5 agent seats included in the base plan
-   Unlimited referral partners with no extra charge (no partner fees)
-   30+ industry-specific intake forms
-   Real-time referral tracking and status updates
-   Time limit alerts with configurable thresholds
-   Full reporting and CSV exports
-   Public referral link, QR code, and embeddable widget
-   Role-specific dashboards for agents, partners, and managers
-   Document attachments on every referral

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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