# QueueAway Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about QueueAway Software - reviews, pricing plans, popular comparisons to other Waitlist products and more. Source: https://www.capterra.com/p/10045927/QueueAway --- # QueueAway Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) QueueAway ## What is QueueAway? QueueAway is cloud-based queue management software that digitizes the customer waiting experience. Customers join queues remotely via smartphones or tablets by scanning a QR code or tapping a link, which eliminates physical lines. The system operates through web-based dashboards and existing devices, requiring no specialized hardware. Customers receive real-time updates on their queue position and wait times, allowing them to wait elsewhere instead of standing in line. Staff manage queues via a dashboard, maintaining visibility over customer flow. The virtual waiting room offers a branded digital space where visitors can track their progress and receive notifications when their turn approaches. QueueAway supports unlimited appointment slots and customization for different workflows. Communication happens via in-app notifications, WhatsApp, or optional SMS messaging. Setup takes minutes, and the software operates on a flexible subscription model with no long-term contracts. ## What is QueueAway used for? [Waitlist](https://www.capterra.com/waitlist-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QueueAway?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.queueaway.co.uk&name=QueueAway) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Accounts Record customer information, purchase history, and other notes Customer Activity Tracking A report showing what actions customers perform Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. QueueAway 25 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Manage and track all internal and external communication conducted via calls, email, text, or chat Record customer information, purchase history, and other notes A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Electronically collect payments for goods or services Reminders sent via email Serves restaurants Notifications via mobile devices Book meetings and appointments through a website or digital platform Arrange tasks based on the level of priority or urgency Ability that lets customers add themselves to a publicly available waitlist Monitor wait time and abandonment for incoming requests that have not been routed Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Send messages via SMS Addition of necessary external data, applications, tools, or features Estimated waiting time in the queue Track the position in queue in real-time ## Pricing Free Trial Free Version Trial $0.00 ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.