# Runia Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Runia Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10046066/Runia --- # Runia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Runia ## What is Runia? Runia is an AI automation platform that streamlines customer interactions and business operations via messaging channels like WhatsApp Business and Instagram. Acting as a digital employee, it learns from product catalogs, pricing, and processes to handle tasks autonomously, including appointment scheduling, payment follow-ups, instant quotations, and customer inquiries. The platform integrates with calendars, e-commerce systems, payment gateways like MercadoPago and Stripe, and CRMs. Implementation takes four weeks, covering business analysis, training, integration, testing, and support. For complex queries, it escalates to human agents while retaining interaction context. Runia tracks metrics like response times and customer satisfaction through automated reports. With encryption protocols and a Meta partnership for WhatsApp, it ensures security. It addresses challenges like missed appointments, delayed responses, payment issues, and abandoned sales through automated engagement. ## What is Runia used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Runia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://runia.ar/&name=Runia) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Runia 10 features Software program that continuously adjusts its behavior based on observed data Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Process and analyze human language in text or audio form Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial 1000 conversaciones $300.00 Other,Per Month ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Kommo](https://www.capterra.com/p/120048/Kommo/)[ Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/)[ Hotmart](https://www.capterra.com/p/219169/Hotmart/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[ WhatsApp Business API](https://www.capterra.com/p/10025303/WhatsApp-Business-API/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.