# Viqal Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Viqal Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10046150/Viqal --- # Viqal Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Viqal ## What is Viqal? Viqal is an AI-powered guest communication platform for hotels, hostels, and serviced apartments. It automates guest messaging across WhatsApp, SMS, and web chat — from pre-arrival through post-stay. The AI concierge handles repetitive questions about check-in, breakfast, WiFi, and parking, and proactively offers upsells like late checkout, room upgrades, and on-property services. A unified staff inbox lets teams take over AI conversations with full guest context, and tickets route requests to the right department. Viqal syncs live with property management systems including Oracle Opera, Mews, Cloudbeds, Webhotelier, Hotelizer, SabeeApp, Kross Booking, Protel, Epsilon, and more, plus keyless entry providers like FlexiPass, Salto, Assa Abloy. The platform supports multiple languages, tracks upsell revenue, and uses real-time reservation data to deliver context-aware messaging throughout the guest journey. ## What is Viqal used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €99 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Viqal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.viqal.com&name=Viqal) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Responses Automatic reply functionality for incoming messages Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customizable Branding Add customized logos and colors to align with company branding For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Generative AI Use AI to generate content in the form of text, images, videos, etc. Viqal 12 features Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules AI-based platform which conducts a conversation via auditory or textual methods Add customized logos and colors to align with company branding Used as a promotional or demonstration tool in sales and marketing presentations Use AI to generate content in the form of text, images, videos, etc. Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Messaging €99.00 Other, Automation €149.00 Other, ## Integrations [ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[ Hotelizer](https://www.capterra.com/p/251146/Hotelizer-PMS/)[ SabeeApp](https://www.capterra.com/p/166986/SabeeApp/)[ OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/)[ Mews](https://www.capterra.com/p/145487/Mews-Commander/)[ protel PMS](https://www.capterra.com/p/83669/protel-PMS/)[ Pylon](https://www.capterra.com/p/217697/Pylon/)[ Oracle Cloud Infrastructure (OCI)](https://www.capterra.com/p/203476/Oracle-Cloud-Infrastructure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.