# SmoothStay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmoothStay Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/10046178/SmoothStay

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# 

 SmoothStay Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

SmoothStay

## What is SmoothStay?

SmoothStay is an AI-powered guest experience platform and digital guidebook platform for short-term rental management and hotel operators. Accessible via any web browser without app downloads, it works across devices. The AI Concierge answers guest questions in over 100 languages using property-specific content, reducing manual host communication. Hosts can update guidebook content anytime, with changes instantly visible to guests. Features like deep linking provide quick access to WiFi credentials and door codes. A guest registration widget collects contact details, language preferences, and country while complying with OTA regulations. The platform offers three registration modes per property and hides certain elements for major platform bookings. Analytics track guest engagement, and all data is stored securely.

## What is SmoothStay used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$6.9

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

For Vacation Rentals

Designed for vacation rentals

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Guest Check-in/Check-out

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Guest Communications

Communicate with guests directly within the system

SmoothStay 10 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Designed for vacation rentals

Use AI to generate content in the form of text, images, videos, etc.

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

More than one location

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

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## Pricing

Free Trial

Free Version

Free Starter Plan

$0.00

It includes:

-   1 property/room
-   Unlimited articles
-   Basic QR generator
-   Basic analytics
-   Secure share links
-   Deep links
-   Privacy controls
-   Public view links

Host Plan

$6.90

Flat Rate,Per Month

It includes:

-   Unlimited properties/rooms
-   Unlimited articles
-   Advanced QR generator
-   Advanced analytics
-   Secure share links
-   Deep links
-   Privacy controls
-   Public view links
-   Brand name included
-   Brand colors included
-   Add your own logo
-   Link to your brand website
-   Remove the "SmoothStay" footer
-   Help Center access
-   Chatbot support in the dashboard
-   Feedback Hub
-   AI Assistant
-   AI Chatbot
-   AI Builder
-   Guest registration
-   OTA compliance tools
-   Time-based access booking links

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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