# LobbyStack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LobbyStack Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/10046185/LobbyStack

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# 

 LobbyStack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

LobbyStack

## What is LobbyStack?

LobbyStack is an open-source AI receptionist for small businesses. It answers phone calls, responds to SMS messages, books appointments, handles reschedules and cancellations, takes messages, and transfers conversations to a human when needed. Businesses manage everything from a web dashboard: receptionist behavior, business hours, services, availability, phone numbers, knowledge base, call history, transcripts, recordings, tasks, and customer conversations. The receptionist can be trained with business details, FAQs, policies, documents, and website content so it can answer common questions accurately. LobbyStack is built for appointment-based and local service businesses such as clinics, salons, repair shops, consultants, agencies, and home service teams. It can be used as a hosted cloud service or self-hosted on your own infrastructure.

## What is LobbyStack used for?

[Call Center](https://www.capterra.com/call-center-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$15

Flat Rate, Per Month

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automatic Call Distribution

Distribute/route/connect calls

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

IVR

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

LobbyStack 4 features

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

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## Pricing

Free Version

Free Plan

$0.00

It includes:

-   10 voice minutes included
-   2 outbound call attempts included
-   10 alert SMS segments included
-   1 dedicated phone number
-   100 MB knowledge storage
-   Unlimited booking and contacts
-   Community support
-   Managed cloud hosting
-   Unlimited call summaries, transcripts, call history, and recordings

Pro Plan

$15.00

Flat Rate,Per Month

It includes:

-   80 voice minutes included, then $0.18 per additional minute
-   20 outbound call attempts included, then $0.02 per additional attempt
-   50 alert SMS segments included, then $0.02 per additional segment
-   Two-way AI SMS add-on available for $5/month + $19 setup fee, then $0.03 per AI SMS segment
-   1 dedicated phone number
-   2 GB knowledge storage
-   Priority email support
-   Managed cloud hosting
-   Unlimited call summaries, transcripts, call history, and recordings
-   Unlimited booking and contacts

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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