# TenantDesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TenantDesk Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more.

Source: https://www.capterra.com/p/10046190/TenantDesk

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# 

 TenantDesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

TenantDesk

## What is TenantDesk?

TenantDesk is AI-powered property management software that turns tenant messages from WhatsApp and Telegram into maintenance tickets. Acting as an intelligent support agent, it collects tenant details, classifies requests, and escalates issues automatically. Supporting ten languages, it transcribes audio, processes photos, and allows tenants to report issues via text, voice, or images anytime, even outside business hours. The dashboard shows requests with property address, urgency, and assigned specialist. Property managers use a unified inbox on iOS, Android, or web to respond directly without switching platforms. The software supports unlimited team members, sends automated payment reminders, and filters inappropriate language in messages. TenantDesk integrates with CRMs for contract and asset imports or accepts CSV/Excel uploads. Data security includes encryption, German servers, and auto-deletion of conversation data 90 days after ticket closure.

## What is TenantDesk used for?

[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

€30

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for TenantDesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tenantdesk.io/&name=TenantDesk)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Autonomous Task Execution

Completes tasks independently without constant human intervention

Conversational AI

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Security

Protect sensitive data for digital privacy

Human-in-the-loop (HITL)

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Knowledge Base Management

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

TenantDesk 7 features

Completes tasks independently without constant human intervention

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Protect sensitive data for digital privacy

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Process and analyze human language in text or audio form

## Pricing

Free Trial

Básico (Starter)

€30.00

Flat Rate,Per Month

It includes:

-   Supports up to 50 properties (viviendas)
-   CSV / Excel import
-   Includes common features such as AI bot for WhatsApp + Telegram, web dashboard + mobile app, 24/7 support, analytics, and automatic payment reminders.

Profesional (Professional)

€90.00

Flat Rate,Per Month

It includes:

-   Supports up to 200 properties
-   CRM integration with Rentger and others
-   Includes all common features

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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