# ReplyReview Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ReplyReview Software - reviews, pricing plans, popular comparisons to other AI Marketing Tools products and more.

Source: https://www.capterra.com/p/10046282/ReplyReview

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# 

 ReplyReview Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

ReplyReview

## What is ReplyReview?

ReplyReview is AI-powered review management software that automates responses to customer reviews across platforms like Google, Trustpilot, Tripadvisor, Facebook, Airbnb, and Booking.com. It generates tailored replies based on review tone, star rating, and comments, adapting communication styles by context and sector. Features include auto-reply rules for five-star reviews, sentiment analysis to identify trends, and a private feedback inbox to address concerns. Review request campaigns can be sent via email and SMS, while a website widget displays reviews as social proof. Competitor monitoring tracks rival reviews, and a unified dashboard streamlines tasks like bulk replies and issue detection. Agencies benefit from white-label functionality for managing client inboxes and generating sentiment reports. ReplyReview supports multiple languages, ensures GDPR compliance, and offers team member access on select plans.

## What is ReplyReview used for?

[AI Marketing Tools](https://www.capterra.com/ai-marketing-tools-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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Starting price

£99.9

Flat Rate, Per Year

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

AI Writing Assistant

Generates and edits text using machine learning

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Competitor Monitoring

Track activity of your competitors

ReplyReview 18 features

Generates and edits text using machine learning

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Track activity of your competitors

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Create and send email blasts/campaigns

Used by marketers and advertisers

Manage the process of attracting and converting business prospects into leads

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

View and track pertinent metrics to find patterns and gain insights from data

Send promotional campaigns or transactional messages via text messages

Set up connections to third-party platforms to improve business processes

Choose the desired tone for content to be generated

Review data from past periods to reveal recurring tendencies and predict future performance

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Free Plan

£0.00

It includes:

-   10 AI replies per month
-   Review dashboard
-   Action center
-   1 platform supported (choose from Google, Trustpilot, Tripadvisor, Facebook)

Launch Plan

£99.90

Flat Rate,Per Year

It includes:

-   2-minute setup
-   100 AI replies per month
-   Google + 1 other platform
-   20 review requests per month (email only)
-   Basic analytics (rating & reply rate)
-   1 business location
-   Email support

Starter Plan

£199.90

Flat Rate,Per Year

It includes:

-   2-minute setup
-   200 AI replies per month
-   Review requests via email & SMS
-   50 SMS credits per month
-   Email support
-   1 platform supported (choose from Google, Trustpilot, Tripadvisor, Facebook)
-   2-minute setup

Growth Plan

£499.90

Flat Rate,Per Year

It includes:

-   2-minute setup
-   500 AI replies per month
-   Bulk reply queue
-   Private feedback inbox
-   AI sentiment & theme analysis
-   200 SMS credits per month
-   Priority support
-   3 platforms supported (choose from Google, Trustpilot, Tripadvisor, Facebook, Airbnb, Booking.com, GetYourGuide, Indeed)

Pro Plan

£799.90

Flat Rate,Per Year

It includes:

-   2-minute setup
-   2,000 AI replies per month
-   3 team members included
-   Website review widget
-   Issue pattern detection & suggestions
-   500 SMS credits per month
-   Custom AI brand voice
-   Priority support
-   All 9 platforms supported (Google, Trustpilot, Tripadvisor, Facebook, Airbnb, Booking.com, Indeed, Shopify, GetYourGuide)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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