# Lyne.in Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lyne.in Software - reviews, pricing plans, popular comparisons to other Waitlist products and more.

Source: https://www.capterra.com/p/10046314/Lyne-in

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# 

 Lyne.in Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Lyne.in

## What is Lyne.in?

Lyne.in is digital queue management software that streamlines customer flow through QR code check-ins and WhatsApp notifications. Customers scan a QR code, enter their name and WhatsApp number, and join a virtual queue without downloading an application. The system sends WhatsApp messages confirming queue status, notifying customers when their turn approaches, and alerting them when service is ready. Setup includes creating a virtual queue, printing a QR code poster, and managing the queue through a dashboard. The platform features a TV panel display for live queue updates, multiple operator access, daily automatic resets, and post-service feedback collection. Priority queue functionality accommodates elderly, pregnant, and disabled customers in accordance with accessibility requirements. Lyne.in provides reporting on wait times and customer feedback. The software offers customizable workflows and white-label solutions for different service environments.

## What is Lyne.in used for?

[Waitlist](https://www.capterra.com/waitlist-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

Starting price

R$97

Per User, Per Month

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Queue Management

Monitor wait time and abandonment for incoming requests that have not been routed

Waiting Time Tracking

Estimated waiting time in the queue

Lyne.in 4 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A collection of customer information such as contact details, demographics, previous interactions, etc.

Monitor wait time and abandonment for incoming requests that have not been routed

Estimated waiting time in the queue

## Pricing

Free Version

Grátis (Free)

R$0.00

It includes:

-   1 unit (location)
-   100 attendances per month
-   WhatsApp notifications included
-   QR Code + poster for queue management
-   Real-time queue management
-   Post-attendance evaluation

Solo

R$97.00

Per User,Per Month

It includes:

-   1 unit (location)
-   Unlimited attendances
-   Unlimited WhatsApp messages
-   Priority queue (compliance with Brazilian Law 10.048)
-   Reports and metrics
-   Personalized messages
-   TV panel display for queue management
-   REST API and webhooks for integrations

Multi

R$197.00

Per User,Per Month

It includes:

-   Up to 3 units (locations) included
-   Additional units can be added for R$49 per month each
-   All features of the Solo plan
-   Up to 10 operators
-   White-label option (removal of Lyne branding)
-   Priority support via WhatsApp
-   Exportable and consolidated reports

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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