# ShopManage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ShopManage Software - reviews, pricing plans, popular comparisons to other Customer Service products and more.

Source: https://www.capterra.com/p/10046338/ShopManage

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# 

 ShopManage Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Pricing](#pricing)[Support](#support)

ShopManage

## What is ShopManage?

ShopManage is AI-powered software that automates customer communication and streamlines workflows for eBay sellers. The platform generates human-like responses to buyer inquiries, adapting to the seller's tone by analyzing past conversations. It detects complaints and negative sentiment early, helping prevent disputes or poor ratings. The system consolidates order management, tracking, and shipping data into a unified dashboard with real-time synchronization, eliminating manual updates. Telegram alerts deliver critical notifications to mobile devices, filtering out unnecessary updates. Analytics track response times, buyer sentiment, and recurring themes, presenting actionable insights. The software connects marketplace accounts without API keys and operates in suggestion or autopilot modes. ShopManage supports multiple eBay accounts and Shopify integration, enabling inventory management across channels in one interface.

## What is ShopManage used for?

[Customer Service](https://www.capterra.com/customer-service-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€9

Flat Rate, Per Month

Free trial  
available

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Do you work for ShopManage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shopmanage.de/&name=ShopManage)

## Pricing

Free Trial

STARTER

€9.00

Flat Rate,Per Month

It includes:

-   Up to 50 listings
-   Up to 30 orders per month
-   15 AI-generated messages per month
-   Basic dashboard
-   1 eBay account

PRO

€19.00

Flat Rate,Per Month

It includes:

-   Unlimited listings
-   Unlimited orders
-   Unlimited AI messages
-   Full dashboard with profit analysis
-   Shopify integration
-   Shipping deadline alerts
-   Telegram notifications
-   1 eBay account

MAX

€45.00

Flat Rate,Per Month

It includes:

-   All features included in the PRO plan
-   Up to 3 eBay accounts
-   AI autopilot (without confirmation)
-   Weekly AI report via email
-   Early access to new features

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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