# Nexum AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Nexum AI Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more.

Source: https://www.capterra.com/p/10046399/Nexum-AI

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# 

 Nexum AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Nexum AI

## What is Nexum AI?

Nexum is an AI-powered conversational commerce platform that automates sales and customer support across messaging channels. It connects Shopify stores with WhatsApp, Instagram, and Messenger for an omnichannel experience. Advanced language models handle inquiries, product recommendations, and transactions without coding knowledge. The platform provides instant responses about product availability, specifications, and policies. Integrated payment processing through Stripe, Mercado Pago, and PayU enables purchases within chat conversations. Nexum interprets images, manages complaints, and applies discount limits during interactions. It tags customers in Shopify based on conversation analysis to support future engagement. An analytics dashboard tracks revenue attribution to showcase ROI from AI-driven sales. Nexum integrates with Klaviyo, Twilio, and Zapier to synchronize sales flows, inventory, and customer data across systems.

## What is Nexum AI used for?

[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for Nexum AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shopassitant.vercel.app/&name=Nexum AI)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

AI Writing Assistant

Generates and edits text using machine learning

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Contact Management

Manage, organize, and store contact information

Nexum AI 29 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Generates and edits text using machine learning

Software program that continuously adjusts its behavior based on observed data

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage, organize, and store contact information

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage, store and organize emails within the system or via third-party apps

Caters to sales teams

Use AI to generate content in the form of text, images, videos, etc.

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement

Adjust communications based on previous interactions or personal preferences

Predict future data based on historical data sets

View and track pertinent metrics to find patterns and gain insights from data

Define, track, and/or automate sales activities and sales processes

Automate processes to manage leads, contacts, opportunities and sales activities

Pipeline view and tracking lead status

Send messages via SMS

Train your system to interpret and transcribe voice messages

Set up connections to third-party platforms to improve business processes

Streamlining repetitive tasks and activities through automated and predefined workflows

## Pricing

Free Trial

Starter

$29.00

Flat Rate,Per Month

It includes:

-   Basic AI (GPT-3.5)
-   1 channel (Chat OR WhatsApp)
-   500 conversations per month
-   Basic Shopify sync
-   Stripe checkout

Professional

$129.00

Flat Rate,Per Month

It includes:

-   Advanced AI (GPT-4)
-   All channels (5+)
-   3,000 conversations per month
-   ML Auto-tagging (50+ tags)
-   Revenue attribution panel
-   5 agent users
-   Phone support

Enterprise

$399.00

Flat Rate,Per Month

It includes:

-   Unlimited conversations
-   Unlimited users
-   Custom-trained AI (custom LLM)
-   Full API + webhooks
-   Dedicated account manager
-   99.9% SLA
-   White-label

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/)[

PayU](https://www.capterra.com/p/201075/PayU/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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